3 stars.. 3 stars... because half of my interaction with McDo is good (delicious, fresh, good service) while half is bad (missing item in order, late delivery, etc.).

Finally figured out McDonald's weak… Finally figured out McDonald's weak spot > McDonald's in Donegal PA. The order taker at the window was lifeless [did not seem to care]. Gave her my order # and she said OK. No salutation, thank you or drive up. The order was simple > 3 sandwiches - only found 2 sandwiches in bag > order taker seemed very angry when I told her of shortage. McDonald's has tooo much competition for this to happen. Say goodbye McDonald's

I have just been through the worst… I have just been through the worst experience in McDonald at two rivers retail park in Staines . The manager Kathrina is very rude and unhelpful has no customer service acumen and the young lady don’t have her name did not open the window to take my money and kept me waiting. I asked for a manager and the young lady was very rude and walked away rather then Serving me and apologise for the delay.

Visited McDonald's at Bobbin Visited McDonald's at Bobbin, Sittingbourne, Kent. Excellent service, really clean, very friendly and helpful. Quick service, food freshly cooked. Coffee was good too.

Very poor service food was barley warm Very poor service food was barley warm. The service was long. Housekeeping was poor. Working 3 people on a Saturday night with inadequate training no one peer checking and very unorganized at least have someone there with there A game helping. Or just close it down when you don't have adequately trained personnel working. Start training and retrain personnel call it just in time training. Not sure if this store is a franchise or corporate someone need to check this place out. Not just during the day but at night. I do not want my money back because i did not get a receipt like always Kiosk out of paper every time the manager busy trying to make food and put orders together. It's really not their issues it the personnel doing the training. Management. They should have a 2-minute pre job brief when they start there shift and communication would be helpful when making orders. I watch them work none of the 3 are communicating or calling orders. And if your short staff and only have 3 people working close the drive thru or the dining room because the quality of the product is bad. Or close the store at 4 until you get personnel organized and trained. My order was a fish filet and double cheeseburger med coke and a child's coke. Between 8:45 pm 9:30 Pm In this day in age you should be able to track it with what was sold that day. Also, I now places are short people. But you have to hire people.