3 stars.. 3 stars... because half of my interaction with McDo is good (delicious, fresh, good service) while half is bad (missing item in order, late delivery, etc.).

No decaf It was raining this morning and I wanted a hot coffee. I didn't want to get out of my car so I went thru the drive thru. Ordered my coffee and was told they needed to make a new pot of decaf and would bring it out to me. I sat for over 10 mins. and no coffee. I went inside and complained they immediately got my coffee. I called to complain and was told my ordered must have been taken off the screen thinking it had been delivered they did offer a remind or another coffee. Not planning on going to the Grant Ave Auburn NY anytime in the future.

they messed up on my grandma order so my grandma was asking for ginger ale you know and they messed up with water i wonder why but everyhing else

Visited McDonald's at Bobbin Visited McDonald's at Bobbin, Sittingbourne, Kent. Excellent service, really clean, very friendly and helpful. Quick service, food freshly cooked. Coffee was good too.

Online orders… They need hire people who can read or have good eyesight when reading online orders. Perhaps that's why I keep getting the wrong order delivered to my house.