Customer Service? More like DISSERVICE!! I am absolutely furious and dumbfounded at the GENERIC CUSTOMER RESPONSE THAT COMES IN WHEN A CUSTOMER takes the time to submit a complaint and further more takes the time to provide the information that is initially sent upon the first email that your support team sends in. I am simply asking to replenish my 6000 points that this app took on my order that was cancelled by a technicality on the apps part. The agents response to a refund of .22 cents is not my concern. My whole point is getting something rectified that was your error to begin with. The is the SECOND TIME I GOT A GENERIC RESPONSE WHEN SENDING IN A COMPLAINT. I don't want a generic response. I want someone to fix this issue. Quit sending me a polite sorry, but not my problem email and just fix your mistake! Has McDonalds got that big that you are THIS GREEDY TO RETURN POINTS

Visited McDonald's at Bobbin Visited McDonald's at Bobbin, Sittingbourne, Kent. Excellent service, really clean, very friendly and helpful. Quick service, food freshly cooked. Coffee was good too.

Don’t eat at Mc Donald’s JFK Terminal 4 This is the poorest McDonald's I've ever seen in my life. Terrible service, squalid environment and really trashy staff. We had dinner like in a pigsty because everything was dirty. Unfortunately we had to eat dinner because we were hungry and certainly not because we wanted to eat in a toilet like that. The manager Elsa first wanted to pretend to show some interest in managing the case and then abandoned not knowing that I would publish, but the image of that McDonald's will be ruined as well as the entire company if they don't take steps to compensate the damage caused to me. This lady pretends not to know how to reimburse the meal (at a minimum) even though she gave her US bank details. Really trashy. Avoid this Mc DONALDS and try to eat something more nutritious and non-fatty!

Used to be good back in the day Used to be good back in the day, but not anymore. Prices are ridiculous for what they give you, never hot and fresh and each location varies in quality. Just another example of fast-food companies saying they're improving what they do to make it better when in actuality, it couldn't be any worse. Breakfast would be about the best thing going for them at this point but the burger business is terrible.

Need to sort out the Hedge End… Need to sort out the Hedge End Southampton branch once and for all, close them down. They are patently USELESS as they CONSTANTLY omit things from orders and do not care about their customers being ripped off. How many WHOLE rashers of streaky bacon in a flatbread ???? They treat their customers like morons and think we don't know and don't care about what we're paying our good money for. If they intend to persist in ripping their customers off SHUT THE PLACE DOWN and let some other business that CARES about standards take over the premises. 'P up brewery'.