Zero if I could Zero if I could. McDonald’s Customer Service is a joke. Worst in the industry. The agent literally hung up on me when she could not help me.

they messed up on my grandma order so my grandma was asking for ginger ale you know and they messed up with water i wonder why but everyhing else

The Horror of Horrors: A Disheartening Encounter at McDonald’s It is with a heavy heart and a disappointed palate that I recount the horror of horrors that befell me at McDonald’s, a place where I once found solace in the form of a comforting meal. My anticipation for a delightful feast was met with a ghastly surprise – the ‘Sus Burger’. This burger, a far cry from the golden standards set by McDonald’s, was an affront to the very essence of fast food. The patty, which should have been the star, was instead an overcooked specter of its former self. Each bite was a reminder of the potential that was lost in flames. The vegetables, a mere garnish to the tragedy, were a wilted representation of neglect. The lettuce, which should have added a refreshing crunch, was as limp as a forgotten memory. The tomatoes, devoid of any semblance of ripeness, were a pale imitation of what they promised to be. And the bun – that cornerstone of any respectable burger – was a stale, disheartening bookend to the sad narrative within. It was supposed to be soft and yielding, yet it crumbled under the slightest pressure, much like my expectations. This was not the McDonald’s experience that I had come to cherish. This was a culinary misstep, a horror of horrors that unfolded with each regrettable bite. I urge McDonald’s to heed this tale of woe and steer back to the path of deliciousness that has charmed millions. Let not the ‘Sus Burger’ be the downfall of a beloved institution.

I have just been through the worst… I have just been through the worst experience in McDonald at two rivers retail park in Staines . The manager Kathrina is very rude and unhelpful has no customer service acumen and the young lady don’t have her name did not open the window to take my money and kept me waiting. I asked for a manager and the young lady was very rude and walked away rather then Serving me and apologise for the delay.

No decaf It was raining this morning and I wanted a hot coffee. I didn't want to get out of my car so I went thru the drive thru. Ordered my coffee and was told they needed to make a new pot of decaf and would bring it out to me. I sat for over 10 mins. and no coffee. I went inside and complained they immediately got my coffee. I called to complain and was told my ordered must have been taken off the screen thinking it had been delivered they did offer a remind or another coffee. Not planning on going to the Grant Ave Auburn NY anytime in the future.