Need to sort out the Hedge End… Need to sort out the Hedge End Southampton branch once and for all, close them down. They are patently USELESS as they CONSTANTLY omit things from orders and do not care about their customers being ripped off. How many WHOLE rashers of streaky bacon in a flatbread ???? They treat their customers like morons and think we don't know and don't care about what we're paying our good money for. If they intend to persist in ripping their customers off SHUT THE PLACE DOWN and let some other business that CARES about standards take over the premises. 'P up brewery'.

The quarter pounder is by far their… The quarter pounder is by far their best menu item. customer service is not great, but what do you expect. Prices are going up in CA because of the new fast food worker laws. SO probably wont be eating here for a while

Attendant in store was snippy and… Attendant in store was snippy and impatient. She couldnt hear us because she also had the drive thru headset on. The fish sandwich - which I usually love - was dry and overdone. Worst one Ive ever had at McDonalds.

Served food that needs cutlery but there is no functional cutlery to eat it with? Serving hatch: The process for waiting at the hatch was confusing: instructions on receipt indicated to wait at collection point 1, but the collection point was not numbered or advertised as the collection point either. There was also no staff visible behind the counter and it also says my item was ready for collection for many minutes before a member of staff appeared with the food, which made me wonder if I was in the wrong place. Staff: No problems with the staff themselves: seemed nice and polite. No cutlery issue: There’s something that makes my blood boil however: serving food that requires cutlery to eat it and being given very soft cardboard cutlery to attempt to eat it with. Of course the fork breaks every time you use it and you have to leave your food to go back to the counter and ask for more cutlery, which inevitably breaks again. Either: serve food that requires cutlery with cutlery that works OR don’t serve food that requires cutlery, Honestly, if we aren’t allowed plastic cutlery then simply don’t serve the food.

Online orders… They need hire people who can read or have good eyesight when reading online orders. Perhaps that's why I keep getting the wrong order delivered to my house.