Overpriced Overpriced, sloppy assembly, drink spilled over when inserting the straw, had to wait for two chicken sandwiches, set out to us with fries that we didn’t order, currier went back in to remove fries from bag, never receive a receipt to verify what we paid for. I won’t be eating at McDonald’s again. $20.00 for two chicken sandwiches and two soft drinks, outrageous!!!

Customer Service? More like DISSERVICE!! I am absolutely furious and dumbfounded at the GENERIC CUSTOMER RESPONSE THAT COMES IN WHEN A CUSTOMER takes the time to submit a complaint and further more takes the time to provide the information that is initially sent upon the first email that your support team sends in. I am simply asking to replenish my 6000 points that this app took on my order that was cancelled by a technicality on the apps part. The agents response to a refund of .22 cents is not my concern. My whole point is getting something rectified that was your error to begin with. The is the SECOND TIME I GOT A GENERIC RESPONSE WHEN SENDING IN A COMPLAINT. I don't want a generic response. I want someone to fix this issue. Quit sending me a polite sorry, but not my problem email and just fix your mistake! Has McDonalds got that big that you are THIS GREEDY TO RETURN POINTS

I have just been through the worst… I have just been through the worst experience in McDonald at two rivers retail park in Staines . The manager Kathrina is very rude and unhelpful has no customer service acumen and the young lady don’t have her name did not open the window to take my money and kept me waiting. I asked for a manager and the young lady was very rude and walked away rather then Serving me and apologise for the delay.

Zero if I could Zero if I could. McDonald’s Customer Service is a joke. Worst in the industry. The agent literally hung up on me when she could not help me.

they messed up on my grandma order so my grandma was asking for ginger ale you know and they messed up with water i wonder why but everyhing else