Zero if I could Zero if I could. McDonald’s Customer Service is a joke. Worst in the industry. The agent literally hung up on me when she could not help me.

Visited McDonald's at Bobbin Visited McDonald's at Bobbin, Sittingbourne, Kent. Excellent service, really clean, very friendly and helpful. Quick service, food freshly cooked. Coffee was good too.

Customer Service? More like DISSERVICE!! I am absolutely furious and dumbfounded at the GENERIC CUSTOMER RESPONSE THAT COMES IN WHEN A CUSTOMER takes the time to submit a complaint and further more takes the time to provide the information that is initially sent upon the first email that your support team sends in. I am simply asking to replenish my 6000 points that this app took on my order that was cancelled by a technicality on the apps part. The agents response to a refund of .22 cents is not my concern. My whole point is getting something rectified that was your error to begin with. The is the SECOND TIME I GOT A GENERIC RESPONSE WHEN SENDING IN A COMPLAINT. I don't want a generic response. I want someone to fix this issue. Quit sending me a polite sorry, but not my problem email and just fix your mistake! Has McDonalds got that big that you are THIS GREEDY TO RETURN POINTS

3 stars.. 3 stars... because half of my interaction with McDo is good (delicious, fresh, good service) while half is bad (missing item in order, late delivery, etc.).

they messed up on my grandma order so my grandma was asking for ginger ale you know and they messed up with water i wonder why but everyhing else