A good idea but poorly executed A good idea but poorly executed. Customer service is severely lacking - don't think you can talk to anyone and it takes weeks or months for a reply. I purchased restaurant vouchers for vacation and the restaurant was closed. I've notified restaurant.com on 4-6 occasions and the restaurant is still showing as an option (permanently closed). But I get to exchange my voucher.... I won't make this mistake again. So much for their concern to make the experience good for us clients.

COMPLETE AND UTTER SCAM We need an ability to give zero stars for scam companies like this. I purchased one of their “gift cards” off a reputable site, so my bad, I didn’t check out the reviews first. I contacted The Weather Channel from where I purchased the card regarding them promulgating scam advertisers, and I contacted the Attorney General regarding the fraud committed by restaurant.com. PLEASE do not purchase anything from this sham of a “business”!

Company Removed My Gift Cards and Took Credit I had $150 in restaurant.com gift cards. On Jan 17th, I transferred them to the app according to their faq page. I purchased $60 in certificates for places in my kids' college towns. The following day, I had none of the certificates and no remaining credit showing. I have contacted them a min of 5 times by email and I have received only responses regarding where to find the gift cards and certificates. There has been no acknowledgement of my loss. I called their customer service last week and they said it was escalating and I would get a response asap - nothing. BBB has suspended their company!

I received a 25.00 uprewards… I received a 25.00 uprewards anniversary credit by Verizon to Restuarant. Com. What a nightmare. No restaurant in my area but 2 in another close city. Ok, well 1 restaurant was closed permanently and the other was a 15.00 charge. What do.i do with my 10.00 credit. DID YOU EVER SEE A PLACE THAT DOES EVERYTHING IT CAN TO KEEP A PERSON FROM CONTACTING THEM??!!THIS IS IT. I looked them up and the ratings are so low, 1 star is generous. Owners of restaurants complained along with a gazillion customers. A scam. Verizon should know better.

Selling certificates that aren't useable I wondered why I couldn't redeem my certificate at Kobam's Grill or Milano's Italian restaurant here in San Antonio so I wrote Restaurant.com and they answered back saying those 2 aren't accepting certificates anymore YET THEY ARE STILL LISTED ON THEIR WEBSITE!!! SCAM SCUM. Get it together Restaurant.com or just shut it down!!!