A good idea but poorly executed A good idea but poorly executed. Customer service is severely lacking - don't think you can talk to anyone and it takes weeks or months for a reply. I purchased restaurant vouchers for vacation and the restaurant was closed. I've notified restaurant.com on 4-6 occasions and the restaurant is still showing as an option (permanently closed). But I get to exchange my voucher.... I won't make this mistake again. So much for their concern to make the experience good for us clients.

The Balerno Inn Edinburgh The Balerno Inn is a local eatery/pub in the village of Balerno set in beautiful countryside on the edge of the Pentland Hills which is a short bus ride +- 35 mins from the city of Edinburgh. The interior is warm and welcoming with wood burning fire for the winter and outside caters for everyone and everything the Scottish weather has to throw at you. There is a fab jungle gym to keep the little ones entertained whilst the adults can choose from various outdoor seating arrangements including heated booths and cabins. The atmosphere is upmarket but down to earth and very very friendly. The staff go above and beyond to help you have a fun time and best of all the food is fantastic but reasonably priced. Don't miss this little gem on your next trip to Edinburgh. Social distancing and sanitising was enforced in a discreet but efficient way

Scam Company Selling Bogus Certificates Scam company that's selling certicates to a bunch of restaurants that either no longer deals with them or has gone out of business. This company needs to be shut down if they're not going to update their list!

They will not remove old restaurants… They will not remove old restaurants from their site that no longer accepts them. I even sent them a Facebook post from that restaurant apologizing for not accepting them and explaining they have requested to be taken off their site and never have been. Instead they send me a canned email when I send them the proof online and a month later say something about binding and that they should take it. Whole company is sketch. Going to do a local Reddit post to see if others had issues.

Selling certificates that aren't useable I wondered why I couldn't redeem my certificate at Kobam's Grill or Milano's Italian restaurant here in San Antonio so I wrote Restaurant.com and they answered back saying those 2 aren't accepting certificates anymore YET THEY ARE STILL LISTED ON THEIR WEBSITE!!! SCAM SCUM. Get it together Restaurant.com or just shut it down!!!