Jake
GBThis is for yelp-biz / Negative -10… This is for yelp-biz / Negative -10 review - pushy sales people for ads - ads cost quite a bit compared to other platforms - took down 7 legitimate reviews for my small biz that I have had overtime - does not support small business growth unless you shove money into it. Changes information on my profile without my knowledge. Just wow… cant believe they are even functioning
Chayanne S. Brana
GBThis company should be out of business This company should be out of business. I dont even know how some people would use yelp. All this company cares is about them making money. They allowed another individual to open a company with the exact same name as mine. I noticed because a random person hired this individual and they stole money from the person. The person came to my page and left a review on my company assuming it was me or my company. When I noticed this I immediately called them and explained that someone else was using my company's name on yelp to steal my reputation. Yelp said there was nothing they could do. I requested to close my business immediately and they also said they wouldn't. YOU ALL CLOWNS I WISH YOU GO BANKRUPT
C. Marshall
GBThe Company YELP has STOLLEN money from… The Company YELP has STOLLEN money from my bank account for the second time. I opened my store front business in Nov. 2023, for which I received a $300+ credit for advertisement on the Yelp platform. I explained to the Rep that the business was on a tight budget and to end the advertisement and billing immediately after the promo credits were depleted. A few months later, my account was debited from Yelp without my permission. I called Yelp to express my dismay, they agreed and refunded the money immediately while making sure that there was no standing agreement for any further debits. Today on April 29, 2024, I got a debit for $412 from Yelp. I contacted the Yelp company and spoke to Darcie, who stated that she was a manager, and that she would not refund the $412 until I completed the appropriate paperwork, which would take 3-5 days. I explained to Darcie that I am a small business and that the money that Yelp debited from my account was for the payment of my utilities, which would now be disconnected if they don't cancel the pending debit. Darcie replied, " I've checked the notes and I see where you previously cancelled the service and I see where we gave you a previous refund, but it looks like it was restarted either online or on the App so we can't issue a refund until you complete the paperwork explaining why you want a refund." I explained to her that that must have and had to have been a mistake on their part as it was before, because I have not accessed neither the app nor the website in quite a while. She said that people call all the time and say what they didn't do so you must fill out the paperwork and the billing department will review it. I spoke with Darcie at 3:29 pm on a 42 minute phone call on 04/29/24. This was an illegally debited transaction from my account. I did not authorize Yelp to access my account under any circumstances before nor after the initial promotion that I was given in November 2023. Darcie was very nonchalant and very unwilling to help bring an end to this situation involving this illegal transaction. I did Not have to complete paperwork for you to STEAL my money, and I KNOW you can refund it without paperwork because the LAST $100 you stole from my account you refunded back to me the day that I called. I have filed a complaint with the Federal Trade Commission.
Dennis L
GBAnother victim of Yelp’s scam I strongly advice to everyone out there to look for everything that Yelp does not represent. Look for trustworthy, honest and reliable companies as sources of information. I’d rather got for word of mouth, google reviews, trust pilot or site jabber…
Tracy
CAYelp is biggest scam for small business… Yelp is biggest scam for small business DO NOT GIVE YOUR CREDIT CARD the will charge anything