Yelp

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1.30
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

10.00%

1

85.00%
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San Francisco - User Reviews and Recommendations of Top Restaurants, Shopping, Nightlife, Entertainment, Services and More at Yelp

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Deb D
GB

AJ Lawnmower Repair Service AJ Lawnmower, Inc in Villa Park failed on several levels on tuning up our lawnmower. First time I used the lawnmower after getting it back from them I check the oil and there and there was barely a reading on the dipstick. So, whether they changed the oil or not is now very questionable at best, but they definitely didn't refill the oil. Thankfully I checked it and didn't assume they did their job correctly. Additionally, I hadn't seen the mower prior to the "tune-up" because it was given to us by my father and went from their house to AJ's. When I got it back, I noticed immediately how worn the front tires were (it's a self-propelled mower). They were totally bald and one of them was cracked down the middle. When I talked to them about these things I was basically blown off. I would have expected a phone call regarding the tire. They called when they wanted to replace parts on our generator that they were also "tuning up". Now, I have to bring it back to someone (will not be AJ's) to replace the tires or find someone that will come to our house to replace them. Very disappointing experience.

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C. Marshall
GB

The Company YELP has STOLLEN money from… The Company YELP has STOLLEN money from my bank account for the second time. I opened my store front business in Nov. 2023, for which I received a $300+ credit for advertisement on the Yelp platform. I explained to the Rep that the business was on a tight budget and to end the advertisement and billing immediately after the promo credits were depleted. A few months later, my account was debited from Yelp without my permission. I called Yelp to express my dismay, they agreed and refunded the money immediately while making sure that there was no standing agreement for any further debits. Today on April 29, 2024, I got a debit for $412 from Yelp. I contacted the Yelp company and spoke to Darcie, who stated that she was a manager, and that she would not refund the $412 until I completed the appropriate paperwork, which would take 3-5 days. I explained to Darcie that I am a small business and that the money that Yelp debited from my account was for the payment of my utilities, which would now be disconnected if they don't cancel the pending debit. Darcie replied, " I've checked the notes and I see where you previously cancelled the service and I see where we gave you a previous refund, but it looks like it was restarted either online or on the App so we can't issue a refund until you complete the paperwork explaining why you want a refund." I explained to her that that must have and had to have been a mistake on their part as it was before, because I have not accessed neither the app nor the website in quite a while. She said that people call all the time and say what they didn't do so you must fill out the paperwork and the billing department will review it. I spoke with Darcie at 3:29 pm on a 42 minute phone call on 04/29/24. This was an illegally debited transaction from my account. I did not authorize Yelp to access my account under any circumstances before nor after the initial promotion that I was given in November 2023. Darcie was very nonchalant and very unwilling to help bring an end to this situation involving this illegal transaction. I did Not have to complete paperwork for you to STEAL my money, and I KNOW you can refund it without paperwork because the LAST $100 you stole from my account you refunded back to me the day that I called. I have filed a complaint with the Federal Trade Commission.

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CHANNDRON OUBRE
GB

Skye event space grand venue Martin's catering excellent. Far as the venue skye event space grand venue in Laplace not a good place to celebrate anything. Owner was not approachable. Doesn't have good customer service, not detailed at all. You do not get what you pay for. Does not satisfy clients. She's a liar and not professional at all. She's not on the same page with her clients needs at all. Very very unprofessional. I don't recommend her business.

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Richard Gildea
GB

The Heathrow express has become a rip off The Heathrow express is not what it used to be. The original proposal was £37 round trip fare to and from Paddington every 15 minutes. When I arrived at T5 on 14/10 the next train was scheduled in 28 minutes. The train then left T5 at 16:24 and after coming to full stops en route, the train arrived at Paddington at 16:49. That is 28 min wait plus 25 min trip or 53 mins door to door. They will say “it’s all about engineering work” ( which btw are now a very common occurrence every weekend, every bank holiday, Easter, Christmas ). I say “then reduce the fare”. The current reality is the Elizabeth line constitutes much better value for money between the airport and Paddington

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Lanis Capshaw
GB

Just wanted to say the support for our… Just wanted to say the support for our company is very poor with rude customer service when you call.

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