General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

People using Mr delivery please be… People using Mr delivery please be careful when placing an order with them. They cancelled the order after deducting the money from my account and never refunded it. This is deliberate robbery. Do not order from Mr D and pay with your card. Rather ensure you pay it in cash when the order arrive. Uber eats has never had this issue. My neighbour exactly the same happened to her. This is disgusting and it might be R139 order but how many of these totals are they deducting from peoples accounts and not refunding them claiming they can’t deliver the order. Please be aware when using the Mr Delivery app. This is dangerous.

My order was completely messed up were… My order was completely messed up were i never received my drink and the food itsself wasnt what i ordered , I was only reimbersed 25rand of my 75 rand order for food i didnt receive no eat. Worst experience ever. Support team complete trash. Poor app and honestly am telling all my friends to switch to different apps because this is not what u expect when u take out your money.

The food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.

I placed an order and they deducted… I placed an order and they deducted money from my account then they said I have no order placed I called, I messaged same thing it's a scam Mr d doesn't deliver