General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Great service, delivery too high Great service, nice variety of restaurants, usually pretty quick! Love supporting local business owners! Downside is that it’s more expensive than other food delivery services. $6.99 is a bit much when we are right across the road from the $4.99 area (which is also more expensive than competitors, especially when considering that the food prices are also slightly higher than ordering take out and picking it up myself. We would definitely use mr. delivery more often if the delivery prices were less.

Pathetic service ever Pathetic service ever, ordered from Mr D my order waa unsuccessful when I asked why mt order got cancelled a minutes after a driver collected they told me I was not available to accept the order... I mean I sent the driver a code to access at arrival he never replied but failed the delivery. Then I was told I owe the restaurant. I'm going to delete this pathetic app... Always stories when it comes to them dissapointed really.

The food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.

Ordered food at around 19:00 expected… Ordered food at around 19:00 expected food to be delivered by 20:06 never delivered. I mean we order food because we don't feel like cooking that day, we ended up cooking late at night, just imagine waiting for food to be delivered. I wouldn't advise anyone to use this company