Banele Sangweni
ZAThe food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.
shantel za
ZAI have been using mr d for some time… I have been using mr d for some time now. Have had the best experience but recently i have had the worst experiences to the point were i had to cancel orders twice because they never delivered or even driver collecting the order. Imagine waithing more than 2 hours for an order. Its amaizing how they never reply to my quiries. Only recieve those preset email nothing more
Moses
ZAThieves ,Stopping to use them. Stopping to use them. I ordered food to collect. Order went through but the app didn’t not confirm and no follow up on my order as it should normally when order is successful . So made alternative dinner arrangement . 2 hours later mr D calls and says my food is waiting to be collected.I explained to them the situation that I have had no confirmation and that their app must have glitched . Outcome no refund and my card being debited for approx R400. Thank you MR D for stealing from me. Uberfood my new provider now
Josephinn Hadebe
ZAMy order was completely messed up were… My order was completely messed up were i never received my drink and the food itsself wasnt what i ordered , I was only reimbersed 25rand of my 75 rand order for food i didnt receive no eat. Worst experience ever. Support team complete trash. Poor app and honestly am telling all my friends to switch to different apps because this is not what u expect when u take out your money.
Sandra
ZAGeneral feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already