Moses
ZAThieves ,Stopping to use them. Stopping to use them. I ordered food to collect. Order went through but the app didn’t not confirm and no follow up on my order as it should normally when order is successful . So made alternative dinner arrangement . 2 hours later mr D calls and says my food is waiting to be collected.I explained to them the situation that I have had no confirmation and that their app must have glitched . Outcome no refund and my card being debited for approx R400. Thank you MR D for stealing from me. Uberfood my new provider now
Vijandren Kisten
ZAThis company called Mr D,I ordered… This company called Mr D,I ordered twice 1.Food did not arrive apprantly motor bike accident 2.Ordered from Mochacchos rock cottage and driver food never arrived but says on the app food arrived ,apprantly the driver ate the food Very bad service, Uber eats I recommend any day
Sandra
ZAGeneral feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already
Ratsy Coconut
ZARecently happened,and no refunds.One… Recently happened,and no refunds.One order was not delivered but on the app it went succesfully delivered.The other order had missing items,I dont get any refunds,its been almost 3 weeks for investigations.I am using uber eats until Mr D will refund,if not good luck,me and my million of friends stop using you.
Stacey Maguire
ZAWorst customer service possible! If I could rate the customer service a 0, that would still be too much! Honestly! So much back and forth with them copying and pasting the same answers which is always, send more info, which they already have all of the information that could possibly be given for inedible food and terrible service! DO NOT USE THEM! They are completely over priced and an absolute waste of money! I WILL NEVER USE THEM AGAIN! Save your money and fetch the food yourself!