Sibusiso Masuku
ZAOrdered food at around 19:00 expected… Ordered food at around 19:00 expected food to be delivered by 20:06 never delivered. I mean we order food because we don't feel like cooking that day, we ended up cooking late at night, just imagine waiting for food to be delivered. I wouldn't advise anyone to use this company
Moses
ZAThieves ,Stopping to use them. Stopping to use them. I ordered food to collect. Order went through but the app didn’t not confirm and no follow up on my order as it should normally when order is successful . So made alternative dinner arrangement . 2 hours later mr D calls and says my food is waiting to be collected.I explained to them the situation that I have had no confirmation and that their app must have glitched . Outcome no refund and my card being debited for approx R400. Thank you MR D for stealing from me. Uberfood my new provider now
Manisha Nihor
ZAA star isnt even deserved A star isnt even deserved! they hired drunk and hungry driver to deliver eaten food, food squashed in the box, unable to even eat! I paid for quality and the food came to me like someone took the food and swirled it around and to cover the fact that it was eaten, squashed the entire pizza to make it look like it wasnt. I called there customer care line twice, Spoke to an uneducated person called James, who couldnt even say his name! As he asked me for my order number he hanged up on me! The end time I called same story! Pathetic Service! We pay alot of money and this is the state the food must come in! I want a full refund! Please dont order from them, you will waste your money and time! disgraceful!
Sandra
ZAGeneral feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already
Tyrell
ZAMr. Delivery Pathetic If there were negative stars thats what they would get. Ordered from a regular pizza restaurant who's food is always good, but when our pizzas arrived, it looked as though they had been dropped and kicked around before delivery. I spoke with the restaurant who was prepared to offer me new pizzas whilst the Mr. Delivery person on the phone didnt even apologize and offered a R50 discount (of a R400 bill), absolutely uselss service, will never use them again