General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Mr. Delivery Pathetic If there were negative stars thats what they would get. Ordered from a regular pizza restaurant who's food is always good, but when our pizzas arrived, it looked as though they had been dropped and kicked around before delivery. I spoke with the restaurant who was prepared to offer me new pizzas whilst the Mr. Delivery person on the phone didnt even apologize and offered a R50 discount (of a R400 bill), absolutely uselss service, will never use them again

I have been using mr d for some time… I have been using mr d for some time now. Have had the best experience but recently i have had the worst experiences to the point were i had to cancel orders twice because they never delivered or even driver collecting the order. Imagine waithing more than 2 hours for an order. Its amaizing how they never reply to my quiries. Only recieve those preset email nothing more

Pathetic service ever Pathetic service ever, ordered from Mr D my order waa unsuccessful when I asked why mt order got cancelled a minutes after a driver collected they told me I was not available to accept the order... I mean I sent the driver a code to access at arrival he never replied but failed the delivery. Then I was told I owe the restaurant. I'm going to delete this pathetic app... Always stories when it comes to them dissapointed really.

Thieves ,Stopping to use them. Stopping to use them. I ordered food to collect. Order went through but the app didn’t not confirm and no follow up on my order as it should normally when order is successful . So made alternative dinner arrangement . 2 hours later mr D calls and says my food is waiting to be collected.I explained to them the situation that I have had no confirmation and that their app must have glitched . Outcome no refund and my card being debited for approx R400. Thank you MR D for stealing from me. Uberfood my new provider now