Worst customer service possible! If I could rate the customer service a 0, that would still be too much! Honestly! So much back and forth with them copying and pasting the same answers which is always, send more info, which they already have all of the information that could possibly be given for inedible food and terrible service! DO NOT USE THEM! They are completely over priced and an absolute waste of money! I WILL NEVER USE THEM AGAIN! Save your money and fetch the food yourself!

General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

The food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.

Not worth it for ruined food Drivers are friendly and professional. Food is sometimes hot sometimes cold. Always takes a long time. Anything that would taste better fresh is ruined, which is most things, so I’ll never use Mr Delivery again. Too much extra money for sub-par food. Would probably be fine for pizza or Indian food or other less-delicate stuff.

People using Mr delivery please be… People using Mr delivery please be careful when placing an order with them. They cancelled the order after deducting the money from my account and never refunded it. This is deliberate robbery. Do not order from Mr D and pay with your card. Rather ensure you pay it in cash when the order arrive. Uber eats has never had this issue. My neighbour exactly the same happened to her. This is disgusting and it might be R139 order but how many of these totals are they deducting from peoples accounts and not refunding them claiming they can’t deliver the order. Please be aware when using the Mr Delivery app. This is dangerous.