SJP
GBBuyers beware - low grade product Like many have found the projection of what this company offers vs what it delivers is very different. All of my blue bags of the 4 week emergency supply came mostly unreadable. I now see that the label just wipes off with my fingers. One bag broken and 7 unreadable upon delivery. Was sent 7 replacement bags and had exactly the same issue. Clearly these bags failed the production cycle or they are just old stock. I was understanding in my first email and now I am just annoyed. I will not purchase another single overpriced product, thank God I didn’t buy more! Clearly they don’t care about their projection of a a great American company once they sold you the product.
YOOX FAN
GBWorst experience ever Worst experience ever. Not the place for those with severe food allergies. Had to ship back product at my own expense which cost me $315 dollars. So I paid to get nothing. Don’t use this company there are other options with more sensitivity to people with food allergies.
Consumer
GBShorted-sloppy-Can’t reach Customer Care Spent -$1,056.82. When ordered, 4Patroit provided me one tracking number only. Accordingly, that covered one package. The packages were sent separately arriving days apart. In the end, I received a total of 4. However, I am missing an entire tub of survival meals. Moreover, we had to wipe down the two tubs we received because they were covered with powdered food. I called one day and spent hours on hold. The next day I left my number for a return call. No return call received. This is the first and last time I use this company. If I hear nothing by tomorrow= three days of attempting to reach customer service, I am filing a complaint with the Pennsylvania Attorney General Consumer Protection Unit.
M M
GBAI bs Dear 4 patriots I have ordered a lot of food in the past couple years. No issues. But what gets me when an issue comes up your customer service is not present? I ordered some food and it was cancelled to do some reason, I wanted a further explanation of why? I get an email from an AI bot that couldn’t answer sh.., tried again same email sent another message and nothing? Understand you’re a big company and you should have enough people to answer phones and emails! Customer service is huge for people! When they have to write a review it’s too late for help or apologies. I don’t want to hear current world events or this or that is happening bs! Have real people answer phones and email so a customer doesn’t have to write a shi….review. Would I order from you again? Maybe maybe not idk.? But I won’t deal with AI garbage
Norman McFarland
GBPaid for food I never received Paid for food I never received. Called cust Service, put on hold over an hour. opted for call back option. Never happened. Chat did not answer at all. Have sent emails with account info and order numbers and no response still issue not resolved. I bought a lot from this company in past.No more.