Dee Dee Fraga
GBI love everything I have ordered and feel prepared for emergencies I have been very pleased with the response time in receiving my orders. The products are of high quality and well made. I can wholeheartedly recommend this company and its products to everyone. I think they are doing a great service in helping prepare in case of emergencies. Thank you 4 Patriots
Tina Murray
GBCooler doesn’t work Cooler doesn’t work, compressor does not come on. Have called 3 times about returning it, they told us they would send out another one. And an email would be sent to send the defective one back after 3 days nothing from them. Called again today and more excuses, now time to call my CC company to refund my account. And made in China on top of that, i would not buy again or anything they try to sell you.
Consumer
GBShorted-sloppy-Can’t reach Customer Care Spent -$1,056.82. When ordered, 4Patroit provided me one tracking number only. Accordingly, that covered one package. The packages were sent separately arriving days apart. In the end, I received a total of 4. However, I am missing an entire tub of survival meals. Moreover, we had to wipe down the two tubs we received because they were covered with powdered food. I called one day and spent hours on hold. The next day I left my number for a return call. No return call received. This is the first and last time I use this company. If I hear nothing by tomorrow= three days of attempting to reach customer service, I am filing a complaint with the Pennsylvania Attorney General Consumer Protection Unit.
M M
GBAI bs Dear 4 patriots I have ordered a lot of food in the past couple years. No issues. But what gets me when an issue comes up your customer service is not present? I ordered some food and it was cancelled to do some reason, I wanted a further explanation of why? I get an email from an AI bot that couldn’t answer sh.., tried again same email sent another message and nothing? Understand you’re a big company and you should have enough people to answer phones and emails! Customer service is huge for people! When they have to write a review it’s too late for help or apologies. I don’t want to hear current world events or this or that is happening bs! Have real people answer phones and email so a customer doesn’t have to write a shi….review. Would I order from you again? Maybe maybe not idk.? But I won’t deal with AI garbage
Eugene Lamoureux
GBAs others have said there is no… As others have said there is no customers service, I spend 34 min 1st time left my number 2 weeks later nothing ,called again 1hr24min again left number for call back ,nothing emailed 3 times again nothing .Now I do not trust their PRODUCTS .I am sending all back