Consumer
GBShorted-sloppy-Can’t reach Customer Care Spent -$1,056.82. When ordered, 4Patroit provided me one tracking number only. Accordingly, that covered one package. The packages were sent separately arriving days apart. In the end, I received a total of 4. However, I am missing an entire tub of survival meals. Moreover, we had to wipe down the two tubs we received because they were covered with powdered food. I called one day and spent hours on hold. The next day I left my number for a return call. No return call received. This is the first and last time I use this company. If I hear nothing by tomorrow= three days of attempting to reach customer service, I am filing a complaint with the Pennsylvania Attorney General Consumer Protection Unit.
Terry Hartsell
GBVery Satisfied Customer I have ordered several survival products from 4Patriots over the last year and have been very pleased with the products. They are high quality products. When I called Customer Service to inquire about my order, they were very helpful and courteous. I recommend the products to all my friends. Satisfied Customer.
Tod
GBeverything is great ,but shipping sucks… everything is great ,but shipping sucks it go,s all over the country before i get it
Christine Darsow
GBI ordered 2 solar generators and 4 hand… I ordered 2 solar generators and 4 hand held solar chargers. It came in a kit with the free food. 8 months later, the power goes out, both units were charged by the wall outlet and NEITHER solar generator or the cell phone charges worked. I reached out to 4Patriots for an assistance, apparently, the “key” that allows functioning was not included in my kit. They said to use a “Nail file” or corner of a “plastic credit card” to operate since they don’t have any keys to send. REALLY? BS, I said to refund and they said to return all the items at my shipping expense. Nice, I donated the back up food (all GMO quality BTW) to the food bank, I guess i need ot get a client list and knock on the doors to get the food back.I guess, if you wan to invest over $1,800 for junk and non edible food, go head, shop away.
Mary
GBWe have been buying food and equipment… We have been buying food and equipment from this company for a few years now. The food packets are easy to prepare, delicious and satisfying. Great for camping trips or in an emergency. We also have some of their survival gear. All works well. Fast delivery. The customer service has improved this year.