I ordered 2 solar generators and 4 hand… I ordered 2 solar generators and 4 hand held solar chargers. It came in a kit with the free food. 8 months later, the power goes out, both units were charged by the wall outlet and NEITHER solar generator or the cell phone charges worked. I reached out to 4Patriots for an assistance, apparently, the “key” that allows functioning was not included in my kit. They said to use a “Nail file” or corner of a “plastic credit card” to operate since they don’t have any keys to send. REALLY? BS, I said to refund and they said to return all the items at my shipping expense. Nice, I donated the back up food (all GMO quality BTW) to the food bank, I guess i need ot get a client list and knock on the doors to get the food back.I guess, if you wan to invest over $1,800 for junk and non edible food, go head, shop away.

Buyers beware - low grade product Like many have found the projection of what this company offers vs what it delivers is very different. All of my blue bags of the 4 week emergency supply came mostly unreadable. I now see that the label just wipes off with my fingers. One bag broken and 7 unreadable upon delivery. Was sent 7 replacement bags and had exactly the same issue. Clearly these bags failed the production cycle or they are just old stock. I was understanding in my first email and now I am just annoyed. I will not purchase another single overpriced product, thank God I didn’t buy more! Clearly they don’t care about their projection of a a great American company once they sold you the product.

Typically I have been very happy but recently ??!!! Typically I have been very happy and satisfied with 4Patriot and have ordered many items from them. Recently ordered 3month supply XL, and received two of the four shipments several days from each other and the boxes were open, one layer of packaging tape, and the one tote lid was open and not locked down. No packing slips with any of the shipments, so not sure if I even received everything that was suppose to be sent. Tried calling customer service 3xs with the 2nd and 3rd time leaving a callback to no avail. Overall quite disappointed with how the packages were sent and poor follow up after repeated attempts to contact them.

We have been buying food and equipment… We have been buying food and equipment from this company for a few years now. The food packets are easy to prepare, delicious and satisfying. Great for camping trips or in an emergency. We also have some of their survival gear. All works well. Fast delivery. The customer service has improved this year.

Shorted-sloppy-Can’t reach Customer Care Spent -$1,056.82. When ordered, 4Patroit provided me one tracking number only. Accordingly, that covered one package. The packages were sent separately arriving days apart. In the end, I received a total of 4. However, I am missing an entire tub of survival meals. Moreover, we had to wipe down the two tubs we received because they were covered with powdered food. I called one day and spent hours on hold. The next day I left my number for a return call. No return call received. This is the first and last time I use this company. If I hear nothing by tomorrow= three days of attempting to reach customer service, I am filing a complaint with the Pennsylvania Attorney General Consumer Protection Unit.