Terry Hartsell
GBVery Satisfied Customer I have ordered several survival products from 4Patriots over the last year and have been very pleased with the products. They are high quality products. When I called Customer Service to inquire about my order, they were very helpful and courteous. I recommend the products to all my friends. Satisfied Customer.
Joe White
GBDefective Solar Power The Sidekick solar generator I purchased in February charged fine off a wall outlet. But, after using the generator I wanted to try charging it up using the solar panel. After picking a couple of bright sunny days and charging it for over 14 hours the generator was only 27% charged. I contacted 4Patriots and thinking it was the solar panel they sent a new one. The new panel was DOA. The panel never charged the generator and doesn't even stay on when exposed to sunlight. I'm disappointed in a company who supports our veterans would have such faulty equipment. Come to find out also the equipment isn't even American made (China and Viet Nam). Understandably, it may be difficult to find this equipment made in America but the quality control over what they sell is lacking. I will be returning all of the equipment.
Consumer
GBShorted-sloppy-Can’t reach Customer Care Spent -$1,056.82. When ordered, 4Patroit provided me one tracking number only. Accordingly, that covered one package. The packages were sent separately arriving days apart. In the end, I received a total of 4. However, I am missing an entire tub of survival meals. Moreover, we had to wipe down the two tubs we received because they were covered with powdered food. I called one day and spent hours on hold. The next day I left my number for a return call. No return call received. This is the first and last time I use this company. If I hear nothing by tomorrow= three days of attempting to reach customer service, I am filing a complaint with the Pennsylvania Attorney General Consumer Protection Unit.
GREGORY Knox
GBGreat PR buy forget the LOGO display. I've ordered all or most of the products, some in Mutiple quantities (Ie food and solar equipment). Customer service is great. I would give 5 stars except for one MAJOR issue: The last solar panel group I got (3 panels) were left street side with the SOLAR PANEL 4 PATRIOTS logo promiately displayed so the 200 cars a day that drive by could see what I was being delivered. So much for secretcy.
Mary
GBWe have been buying food and equipment… We have been buying food and equipment from this company for a few years now. The food packets are easy to prepare, delicious and satisfying. Great for camping trips or in an emergency. We also have some of their survival gear. All works well. Fast delivery. The customer service has improved this year.