Dee Dee Fraga
GBI love everything I have ordered and feel prepared for emergencies I have been very pleased with the response time in receiving my orders. The products are of high quality and well made. I can wholeheartedly recommend this company and its products to everyone. I think they are doing a great service in helping prepare in case of emergencies. Thank you 4 Patriots
Eugene Lamoureux
GBAs others have said there is no… As others have said there is no customers service, I spend 34 min 1st time left my number 2 weeks later nothing ,called again 1hr24min again left number for call back ,nothing emailed 3 times again nothing .Now I do not trust their PRODUCTS .I am sending all back
M Melchio
GBTypically I have been very happy but recently ??!!! Typically I have been very happy and satisfied with 4Patriot and have ordered many items from them. Recently ordered 3month supply XL, and received two of the four shipments several days from each other and the boxes were open, one layer of packaging tape, and the one tote lid was open and not locked down. No packing slips with any of the shipments, so not sure if I even received everything that was suppose to be sent. Tried calling customer service 3xs with the 2nd and 3rd time leaving a callback to no avail. Overall quite disappointed with how the packages were sent and poor follow up after repeated attempts to contact them.
M M
GBAI bs Dear 4 patriots I have ordered a lot of food in the past couple years. No issues. But what gets me when an issue comes up your customer service is not present? I ordered some food and it was cancelled to do some reason, I wanted a further explanation of why? I get an email from an AI bot that couldn’t answer sh.., tried again same email sent another message and nothing? Understand you’re a big company and you should have enough people to answer phones and emails! Customer service is huge for people! When they have to write a review it’s too late for help or apologies. I don’t want to hear current world events or this or that is happening bs! Have real people answer phones and email so a customer doesn’t have to write a shi….review. Would I order from you again? Maybe maybe not idk.? But I won’t deal with AI garbage
Joe White
GBDefective Solar Power The Sidekick solar generator I purchased in February charged fine off a wall outlet. But, after using the generator I wanted to try charging it up using the solar panel. After picking a couple of bright sunny days and charging it for over 14 hours the generator was only 27% charged. I contacted 4Patriots and thinking it was the solar panel they sent a new one. The new panel was DOA. The panel never charged the generator and doesn't even stay on when exposed to sunlight. I'm disappointed in a company who supports our veterans would have such faulty equipment. Come to find out also the equipment isn't even American made (China and Viet Nam). Understandably, it may be difficult to find this equipment made in America but the quality control over what they sell is lacking. I will be returning all of the equipment.