Christine Darsow
GBI ordered 2 solar generators and 4 hand… I ordered 2 solar generators and 4 hand held solar chargers. It came in a kit with the free food. 8 months later, the power goes out, both units were charged by the wall outlet and NEITHER solar generator or the cell phone charges worked. I reached out to 4Patriots for an assistance, apparently, the “key” that allows functioning was not included in my kit. They said to use a “Nail file” or corner of a “plastic credit card” to operate since they don’t have any keys to send. REALLY? BS, I said to refund and they said to return all the items at my shipping expense. Nice, I donated the back up food (all GMO quality BTW) to the food bank, I guess i need ot get a client list and knock on the doors to get the food back.I guess, if you wan to invest over $1,800 for junk and non edible food, go head, shop away.
Terry Hartsell
GBVery Satisfied Customer I have ordered several survival products from 4Patriots over the last year and have been very pleased with the products. They are high quality products. When I called Customer Service to inquire about my order, they were very helpful and courteous. I recommend the products to all my friends. Satisfied Customer.
M M
GBAI bs Dear 4 patriots I have ordered a lot of food in the past couple years. No issues. But what gets me when an issue comes up your customer service is not present? I ordered some food and it was cancelled to do some reason, I wanted a further explanation of why? I get an email from an AI bot that couldn’t answer sh.., tried again same email sent another message and nothing? Understand you’re a big company and you should have enough people to answer phones and emails! Customer service is huge for people! When they have to write a review it’s too late for help or apologies. I don’t want to hear current world events or this or that is happening bs! Have real people answer phones and email so a customer doesn’t have to write a shi….review. Would I order from you again? Maybe maybe not idk.? But I won’t deal with AI garbage
the DUDE
GBI just bought the 3 month food tubs abd… I just bought the 3 month food tubs abd the 72 hr paks that came with it. All i can say is I hope the food is better than their customer service! This company seems to be just a marketing company that trys to upsell you every freakin day....lol I tried calling customer service to no avail left my phone number...no call backs....sent them an email concerning my shipment and still no response ! Im thinkin ive been duped...but reviewers say the food is good but not economical......Frank Bates the ghost of 4Patriots will kill your inbox but wont answer emails or phone calls....that SUKS
Tina Murray
GBCooler doesn’t work Cooler doesn’t work, compressor does not come on. Have called 3 times about returning it, they told us they would send out another one. And an email would be sent to send the defective one back after 3 days nothing from them. Called again today and more excuses, now time to call my CC company to refund my account. And made in China on top of that, i would not buy again or anything they try to sell you.