I ordered 2 solar generators and 4 hand… I ordered 2 solar generators and 4 hand held solar chargers. It came in a kit with the free food. 8 months later, the power goes out, both units were charged by the wall outlet and NEITHER solar generator or the cell phone charges worked. I reached out to 4Patriots for an assistance, apparently, the “key” that allows functioning was not included in my kit. They said to use a “Nail file” or corner of a “plastic credit card” to operate since they don’t have any keys to send. REALLY? BS, I said to refund and they said to return all the items at my shipping expense. Nice, I donated the back up food (all GMO quality BTW) to the food bank, I guess i need ot get a client list and knock on the doors to get the food back.I guess, if you wan to invest over $1,800 for junk and non edible food, go head, shop away.

Cooler doesn’t work Cooler doesn’t work, compressor does not come on. Have called 3 times about returning it, they told us they would send out another one. And an email would be sent to send the defective one back after 3 days nothing from them. Called again today and more excuses, now time to call my CC company to refund my account. And made in China on top of that, i would not buy again or anything they try to sell you.

Typically I have been very happy but recently ??!!! Typically I have been very happy and satisfied with 4Patriot and have ordered many items from them. Recently ordered 3month supply XL, and received two of the four shipments several days from each other and the boxes were open, one layer of packaging tape, and the one tote lid was open and not locked down. No packing slips with any of the shipments, so not sure if I even received everything that was suppose to be sent. Tried calling customer service 3xs with the 2nd and 3rd time leaving a callback to no avail. Overall quite disappointed with how the packages were sent and poor follow up after repeated attempts to contact them.

I just bought the 3 month food tubs abd… I just bought the 3 month food tubs abd the 72 hr paks that came with it. All i can say is I hope the food is better than their customer service! This company seems to be just a marketing company that trys to upsell you every freakin day....lol I tried calling customer service to no avail left my phone number...no call backs....sent them an email concerning my shipment and still no response ! Im thinkin ive been duped...but reviewers say the food is good but not economical......Frank Bates the ghost of 4Patriots will kill your inbox but wont answer emails or phone calls....that SUKS

Shorted-sloppy-Can’t reach Customer Care Spent -$1,056.82. When ordered, 4Patroit provided me one tracking number only. Accordingly, that covered one package. The packages were sent separately arriving days apart. In the end, I received a total of 4. However, I am missing an entire tub of survival meals. Moreover, we had to wipe down the two tubs we received because they were covered with powdered food. I called one day and spent hours on hold. The next day I left my number for a return call. No return call received. This is the first and last time I use this company. If I hear nothing by tomorrow= three days of attempting to reach customer service, I am filing a complaint with the Pennsylvania Attorney General Consumer Protection Unit.