I purchased a 2000x solar generator… I purchased a 2000x solar generator about 4 weeks ago. I ordered online with the huge hype pushing sales of this unit. they promised a hand truck, solar flashlight, solar phone charger a bunch of enticements to make me want to purchase the solar generator. the generator came very quickly. I sent a message to customer service 4 times inquiring as to when I would get the rest of my order. all I got was a computer-generated answer. and of course, constant hammering to purchase their food. Heck they could not even deliver what they said they would. Well about 3 weeks later I received a message a woman that said I would not like her answer. She said I would not get the extra accessories that I ordered direct from their web saying I would get these items on the internet. That I had not ordered properly and would not get any of the items promised. I could sure purchase them though if I wanted them. I have been lied to and scammed. At this point I feel glad I even got the 2000x. their customer service is Male bovine excrement. They say they care very much about customer service. yet another lie. I also sent a question about the Plugin for the solar panel. I asked if it was an Anderson Pole type or if a proprietary plug was used. a week went by as I waited for an answer. I got the really stupid nonrelated answer from their AI robot. All it wanted to do was sell me more of their food. Then I received another email asking me how i Like my answer their aggravating stupid AI robot provided. Crap the guy that sent the message could have maybe answered the question. I went to the Anderson Pole company site and YouTube to get the answer and how to change the plugin connectors from horizontal to vertical. I really do not think there are any persons at 4Patriots that even could tell you that. So, as I look back at my disappointing purchase and really poor customer service and if you would like to get scammed, by all means do business with them. Good luck.

Cooler doesn’t work Cooler doesn’t work, compressor does not come on. Have called 3 times about returning it, they told us they would send out another one. And an email would be sent to send the defective one back after 3 days nothing from them. Called again today and more excuses, now time to call my CC company to refund my account. And made in China on top of that, i would not buy again or anything they try to sell you.

Buyers beware - low grade product Like many have found the projection of what this company offers vs what it delivers is very different. All of my blue bags of the 4 week emergency supply came mostly unreadable. I now see that the label just wipes off with my fingers. One bag broken and 7 unreadable upon delivery. Was sent 7 replacement bags and had exactly the same issue. Clearly these bags failed the production cycle or they are just old stock. I was understanding in my first email and now I am just annoyed. I will not purchase another single overpriced product, thank God I didn’t buy more! Clearly they don’t care about their projection of a a great American company once they sold you the product.

As others have said there is no… As others have said there is no customers service, I spend 34 min 1st time left my number 2 weeks later nothing ,called again 1hr24min again left number for call back ,nothing emailed 3 times again nothing .Now I do not trust their PRODUCTS .I am sending all back

everything is great ,but shipping sucks… everything is great ,but shipping sucks it go,s all over the country before i get it