MAX
GBI purchased a 2000x solar generator… I purchased a 2000x solar generator about 4 weeks ago. I ordered online with the huge hype pushing sales of this unit. they promised a hand truck, solar flashlight, solar phone charger a bunch of enticements to make me want to purchase the solar generator. the generator came very quickly. I sent a message to customer service 4 times inquiring as to when I would get the rest of my order. all I got was a computer-generated answer. and of course, constant hammering to purchase their food. Heck they could not even deliver what they said they would. Well about 3 weeks later I received a message a woman that said I would not like her answer. She said I would not get the extra accessories that I ordered direct from their web saying I would get these items on the internet. That I had not ordered properly and would not get any of the items promised. I could sure purchase them though if I wanted them. I have been lied to and scammed. At this point I feel glad I even got the 2000x. their customer service is Male bovine excrement. They say they care very much about customer service. yet another lie. I also sent a question about the Plugin for the solar panel. I asked if it was an Anderson Pole type or if a proprietary plug was used. a week went by as I waited for an answer. I got the really stupid nonrelated answer from their AI robot. All it wanted to do was sell me more of their food. Then I received another email asking me how i Like my answer their aggravating stupid AI robot provided. Crap the guy that sent the message could have maybe answered the question. I went to the Anderson Pole company site and YouTube to get the answer and how to change the plugin connectors from horizontal to vertical. I really do not think there are any persons at 4Patriots that even could tell you that. So, as I look back at my disappointing purchase and really poor customer service and if you would like to get scammed, by all means do business with them. Good luck.
M Melchio
GBTypically I have been very happy but recently ??!!! Typically I have been very happy and satisfied with 4Patriot and have ordered many items from them. Recently ordered 3month supply XL, and received two of the four shipments several days from each other and the boxes were open, one layer of packaging tape, and the one tote lid was open and not locked down. No packing slips with any of the shipments, so not sure if I even received everything that was suppose to be sent. Tried calling customer service 3xs with the 2nd and 3rd time leaving a callback to no avail. Overall quite disappointed with how the packages were sent and poor follow up after repeated attempts to contact them.
the DUDE
GBI just bought the 3 month food tubs abd… I just bought the 3 month food tubs abd the 72 hr paks that came with it. All i can say is I hope the food is better than their customer service! This company seems to be just a marketing company that trys to upsell you every freakin day....lol I tried calling customer service to no avail left my phone number...no call backs....sent them an email concerning my shipment and still no response ! Im thinkin ive been duped...but reviewers say the food is good but not economical......Frank Bates the ghost of 4Patriots will kill your inbox but wont answer emails or phone calls....that SUKS
GREGORY Knox
GBGreat PR buy forget the LOGO display. I've ordered all or most of the products, some in Mutiple quantities (Ie food and solar equipment). Customer service is great. I would give 5 stars except for one MAJOR issue: The last solar panel group I got (3 panels) were left street side with the SOLAR PANEL 4 PATRIOTS logo promiately displayed so the 200 cars a day that drive by could see what I was being delivered. So much for secretcy.
Tod
GBeverything is great ,but shipping sucks… everything is great ,but shipping sucks it go,s all over the country before i get it