M Melchio
GBTypically I have been very happy but recently ??!!! Typically I have been very happy and satisfied with 4Patriot and have ordered many items from them. Recently ordered 3month supply XL, and received two of the four shipments several days from each other and the boxes were open, one layer of packaging tape, and the one tote lid was open and not locked down. No packing slips with any of the shipments, so not sure if I even received everything that was suppose to be sent. Tried calling customer service 3xs with the 2nd and 3rd time leaving a callback to no avail. Overall quite disappointed with how the packages were sent and poor follow up after repeated attempts to contact them.
M M
GBAI bs Dear 4 patriots I have ordered a lot of food in the past couple years. No issues. But what gets me when an issue comes up your customer service is not present? I ordered some food and it was cancelled to do some reason, I wanted a further explanation of why? I get an email from an AI bot that couldn’t answer sh.., tried again same email sent another message and nothing? Understand you’re a big company and you should have enough people to answer phones and emails! Customer service is huge for people! When they have to write a review it’s too late for help or apologies. I don’t want to hear current world events or this or that is happening bs! Have real people answer phones and email so a customer doesn’t have to write a shi….review. Would I order from you again? Maybe maybe not idk.? But I won’t deal with AI garbage
Norman McFarland
GBPaid for food I never received Paid for food I never received. Called cust Service, put on hold over an hour. opted for call back option. Never happened. Chat did not answer at all. Have sent emails with account info and order numbers and no response still issue not resolved. I bought a lot from this company in past.No more.
YOOX FAN
GBWorst experience ever Worst experience ever. Not the place for those with severe food allergies. Had to ship back product at my own expense which cost me $315 dollars. So I paid to get nothing. Don’t use this company there are other options with more sensitivity to people with food allergies.
the DUDE
GBI just bought the 3 month food tubs abd… I just bought the 3 month food tubs abd the 72 hr paks that came with it. All i can say is I hope the food is better than their customer service! This company seems to be just a marketing company that trys to upsell you every freakin day....lol I tried calling customer service to no avail left my phone number...no call backs....sent them an email concerning my shipment and still no response ! Im thinkin ive been duped...but reviewers say the food is good but not economical......Frank Bates the ghost of 4Patriots will kill your inbox but wont answer emails or phone calls....that SUKS