Cooler doesn’t work Cooler doesn’t work, compressor does not come on. Have called 3 times about returning it, they told us they would send out another one. And an email would be sent to send the defective one back after 3 days nothing from them. Called again today and more excuses, now time to call my CC company to refund my account. And made in China on top of that, i would not buy again or anything they try to sell you.

Paid for food I never received Paid for food I never received. Called cust Service, put on hold over an hour. opted for call back option. Never happened. Chat did not answer at all. Have sent emails with account info and order numbers and no response still issue not resolved. I bought a lot from this company in past.No more.

I ordered 2 solar generators and 4 hand… I ordered 2 solar generators and 4 hand held solar chargers. It came in a kit with the free food. 8 months later, the power goes out, both units were charged by the wall outlet and NEITHER solar generator or the cell phone charges worked. I reached out to 4Patriots for an assistance, apparently, the “key” that allows functioning was not included in my kit. They said to use a “Nail file” or corner of a “plastic credit card” to operate since they don’t have any keys to send. REALLY? BS, I said to refund and they said to return all the items at my shipping expense. Nice, I donated the back up food (all GMO quality BTW) to the food bank, I guess i need ot get a client list and knock on the doors to get the food back.I guess, if you wan to invest over $1,800 for junk and non edible food, go head, shop away.

AI bs Dear 4 patriots I have ordered a lot of food in the past couple years. No issues. But what gets me when an issue comes up your customer service is not present? I ordered some food and it was cancelled to do some reason, I wanted a further explanation of why? I get an email from an AI bot that couldn’t answer sh.., tried again same email sent another message and nothing? Understand you’re a big company and you should have enough people to answer phones and emails! Customer service is huge for people! When they have to write a review it’s too late for help or apologies. I don’t want to hear current world events or this or that is happening bs! Have real people answer phones and email so a customer doesn’t have to write a shi….review. Would I order from you again? Maybe maybe not idk.? But I won’t deal with AI garbage

Typically I have been very happy but recently ??!!! Typically I have been very happy and satisfied with 4Patriot and have ordered many items from them. Recently ordered 3month supply XL, and received two of the four shipments several days from each other and the boxes were open, one layer of packaging tape, and the one tote lid was open and not locked down. No packing slips with any of the shipments, so not sure if I even received everything that was suppose to be sent. Tried calling customer service 3xs with the 2nd and 3rd time leaving a callback to no avail. Overall quite disappointed with how the packages were sent and poor follow up after repeated attempts to contact them.