A box was missing in my shipment A box was missing in my shipment. I contacted customer service, expecting to have to wait a few days for a response and ready for a typical customer service run around - that didn't happen. Ana responded to my email in 30 minutes! She responded with care and concern, which came across as quite genuine and put my mind at ease about the shipment (this product is not cheap!) and about dealing with this company in the future. I'm always nervous about ordering product from overseas, but not from this company. Thanks for the fantastic customer service!

Great Customer Service Have had a great experience dealing with their customer service when I inputted the wrong shipping address. They (Angel) was quick to respond and make the change for me. Very grateful as we were moving and I totally forgot to input the new address. No problems with shipping either. My first order came super quick and I was able to track it all the way to Canada from Netherlands.

Dietitian approved! As a dietitian and nutritionist, I have done my research on baby formulas and found the ones I am the most comfortable giving to my baby here at Organic Life Start. I can always depend on them to have the products I need in stock, and the delivery time is quick and efficient. So grateful to have found them. The customer service is also always amazing, and they are so fast to respond to any questions or concerns. Thank you!

Organic Life Start has been the best… Organic Life Start has been the best company to work with. I was so nervous when I needed to start supplementing my milk with formula for our little guy. They helped me do research by providing the most helpful blogs and data. I landed on the HIPP AR formula and my son no longer spits up and is so much more content after feedings. I appreciate the excellent customer service and quick turn around times!

Fastest Customer Service in the Game?! I’ve been using Organic Life Start for about 6 months now and I’m super impressed. My order always ships the next day and arrives within a couple days via FedEx. They use a subscription portal link-via-email system to manage your account, which usually works well. Tonight was the first time it didn’t send me a login link, and it said to contact customer service. I emailed them asking if someone could help me place a new order and not TWO MINUTES later my order had been placed. Literally the fastest customer service I’ve ever experienced!