BEWARE.....BoxNCase - FALSE Advertising & STEALS Your Money BEWARE.....They advertise items that they DO NOT have on hand and give you no indication that the item is NOT in stock. After several weeks, I contacted my credit card company to dispute the charge. BoxNCase sent me an email 2 months ago that they cancelled the order and were issuing a credit. As of today, 2 months later, I DO NOT have a credit from BoxNCase as stated in the email from them. I have called BoxNCase customer service and left 2 messages regardign the order/refund. NO ONE HAS YET TO RETURN MY CALL. I have sent several emails and PAT in customer service states that my bank owes me the money/refund. I have asked for proof that BoxNCase issued a refund to my bank and PAT has yet to respond. Now, BoxNCase is TOTALLY UNRESPONSIVE and they have $300 of my money. BEWARE.....THEY STEAL FROM YOU and PAT IN CUSTOMER SERVICE IS COMPLETELY RUDE - SHE SHOULD BE WORKING IN A BACKROOM SOMEWHERE - NOT IN CUSTOMER SERVICE!!!

BEWARE BEWARE, NOT ONLY DO THEY GIVE A BAIT AND SWITCH BUT THEN THE BALD FACE LIE ABOUT IT!!! DON'T BUY FROM THIS COMPANY!!!! I ORDERED SWEETEST BATCH STRAWBERRIES, THEY SENT ME REGULAR STRAWBERRIES THAT YOU CAN FIND AT ANY GROCERY STORE. LIED ON MY REVIEW THAT I ATE THEM AND SAID THEY WEREN'T SWEET ENOUGH. TOTAL LIE, STILL NEVER TOUCHED THE SLOP THEY SENT ME. OMG LIARS AND SCAMMERS!! DISGUSTING!!!!!!!! STAY AWAY FROM THIS DESPERATE LOW LEVEL COMPANY. I SHOULD HAVE LISTENED!!!!

Disgraceful and disgustingly rude… Disgraceful and disgustingly rude customer service. Ordered product. Sent a follow up email several weeks later to be told it's on back order with no eta. Sent a further email 2 weeks later to be told if you choose to wait i want to respectfully ask you to not send a message daily for updates as these kinds of orders can take weeks to fulfill, meaning we will have a high amount of messages coming from you which we cant answer due to the status not changing! Spend your money elsewhere. Rude, Rude, Rude!

Pat was a great help in resolving my… Pat was a great help in resolving my issue with my order and spent quite a bit of time with me, communicating with Pat was a great experience we had great customer support, so thank you Pat!!!!!!!!!!!

So far the product is unavailable So far the product, Aubrey Organics which was listed in the catalog has not been filled by BoxnCase. Pat says, "will know soon". As Aubrey has been impossible to get, I was excited to find it possibly available. The excuse is that the manufacturer is unresponsive. Well, that should be obvious. Waiting for refund if unavailable.