Have been a repeat customer for almost… Have been a repeat customer for almost 2 years. Good selection of hard to find products at very reasonable prices. Read few other reviews here and would say this is definitely not a place for those who want quick drive through Meal Deal or Cheap Asian import as a prime delivery.

Pat was a great help in resolving my… Pat was a great help in resolving my issue with my order and spent quite a bit of time with me, communicating with Pat was a great experience we had great customer support, so thank you Pat!!!!!!!!!!!

So far the product is unavailable So far the product, Aubrey Organics which was listed in the catalog has not been filled by BoxnCase. Pat says, "will know soon". As Aubrey has been impossible to get, I was excited to find it possibly available. The excuse is that the manufacturer is unresponsive. Well, that should be obvious. Waiting for refund if unavailable.

Order status Ordered a product on 11/30/23 and as of 1/5/24 still have no received the item. I've emailed several times with no response and when you call, the phone is not answered nor can you leave a message. I waited on a chat line yesterday for 30 minutes and was disconnected. Was able to send an email and got an automated response they'd be in touch shortly; 24 hrs later no response. Better Business Bureau and the NYS AG is next step I guess.

I don’t understand how this company is… I don’t understand how this company is in business. I’m convinced it’s not legitimate. I placed an order over three weeks and when I emailed for an update I got a vague response on ship and delivery dates. When I tried to call numerous times no one answers and there is no voicemail to leave a message. I finally threatened to contact the better business bureau and got a cancel confirmation that they didn’t have enough stock. Not sure why that wasn’t communicated sooner. Save yourself the frustration DO NOT ORDER FROM HERE.