BoxNCase

63 Austin Blvd, 11725, Commack, United States
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3.15
Based on 20 Reviews

5

45.00%

4

10.00%

3

0.00%

2

5.00%

1

40.00%
About BoxNCase

BoxNCase (www.boxncase.com) is your trusted source for gourmet culinary essentials, serving businesses and individuals across North America. Based in the New York City Area, we take pride in being one of the largest direct importers and wholesalers specializing in the world of Specialty & Fine Foods, offering a diverse array of premium products in club sizes. Our commitment is rooted in bringing you a diverse selection of top-tier specialty and fine food products, thoughtfully sourced from around the globe. Discover a curated selection of chocolates, candies, snacks, spices, condiments, cheeses, teas, and more, all in bulk sizes. Whether you're stocking up for your business or a home chef with a passion for gourmet creations, our easy ordering, proprietary CPG logistic solutions, and US based account managers cater to your unique needs. Taste the difference at BoxNCase.com

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Scarlett
GB

Placed an online order 9/27 Placed an online order 9/27. Have been told on several occassions that my order is shipping. This order is needed by 11/30. Money was taken out of my account. No updates on order, no shipping date or tracking number provided to this day. Multiple calls over days and times never answered and voice mail messages left never returned. Don't order from these people, they are scammers!

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Carl Schulzetenberg
GB

Took money, no product received! Placed an online order. Money was taken out of my account. No updates on order, no shipping date or tracking number provided. Multiple calls over days and times never answered and voice mail messages left never returned. Don't order from these people, they are scammers!

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Al Noble
GB

Disgraceful and disgustingly rude… Disgraceful and disgustingly rude customer service. Ordered product. Sent a follow up email several weeks later to be told it's on back order with no eta. Sent a further email 2 weeks later to be told if you choose to wait i want to respectfully ask you to not send a message daily for updates as these kinds of orders can take weeks to fulfill, meaning we will have a high amount of messages coming from you which we cant answer due to the status not changing! Spend your money elsewhere. Rude, Rude, Rude!

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Jeff Karpp Dr PhD
GB

Pat was a great help in resolving my… Pat was a great help in resolving my issue with my order and spent quite a bit of time with me, communicating with Pat was a great experience we had great customer support, so thank you Pat!!!!!!!!!!!

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ronald butson
GB

Order fulfilled I made a purchase of salad dressing on November 10, four weeks ago. At first customer service assured me it was on its way so I patiently waited. Finally I checked with FedEx and found out the order was cancelled. Now I cannot get a response from anyone. Apparently something happened and I will never get a refund or another order sent. This was posted. Right away I received a response to this complaint. I was promised a new order to be sent. It was fulfilled. Thank you very much. We are very happy.

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