Wow. Wow. I admit I I am fired up and logged on to Trustpilot to give MM a bad review, but I did not expect to see so many others that have also been screwed by MM!!! I concur with all the folks who have deliveries get "cancelled" with no stinking explanation, no text, nothing, I've had orders mis-delivered to wrong addresses. Each time I reached out I get a very polite reply and a teeny little credit, but it keeps happening. In the past, I've had delivery issues with other meal subscription services, along with MM and much of the problems seemed to be tied to a delivery service named "Axelhire". They are the worst. I don't for sure if they are the root of the problem, and I haven't checked for sure, but I think most of my delivery issues happened when they were on the clock. I just cancelled my subscription. I don't need them anymore, I know where I can go in my town to get good deals and nice ingredients, but that isn't the point. MM (and stupid Imperfect for that matter) have the opportunity to create this amazing service that can really impact the world, but they can't seem to get their logistical act together. What a shame.

Love the convenience of shopping this way! I'm very pleased with the variety and quality of the products I have received so far. I look forward to my shopping and delivery days! Wish I could have a sneak peek before my actual shopping day!

If you're looking for value - DO NOT sign up for this service I'm a savvy shopper, looking for the best deals & buying things on sale. This was a *huge* disappointment. I signed up thinking I would be getting a value service as they claim to have items up to 40% less than normal grocery stores. Unfortunately, I signed up through a social media ad and didn't get to preview the prices until I'd paid the subscription fee. Not only are the prices not comparable to normal stores but are priced much higher, comparable to higher end stores like Whole Foods or Grocer's Market. I decided to give it a try anyway. The food was decent. I'd give it a neutral score - not great/not bad. You have to have a minimum order of $60 to get free shipping and for me, I didn't want to spend that much every week. They have a default driver's tip unless you change it, which I didn't catch. I do not recommend this service at all. I also find the name of the company misleading. Every other type of "misfit" company I've used were definitively value goods or market. If you're wanting a delivery service you're better off paying a yearly subscription to one of the main grocery chains.

Consistently bad I keep trying to give them chances to make it better but it’s just bad every time. Today they apparently canceled the order I was expecting and didn’t even tell me. I only found out when I logged into my account to find out where my food was. The charge is still on my card so obviously I’ll be disputing that. What a poorly run mess of a company.

Well the constant updates of the… Well the constant updates of the arrival of goods kept me home to await this package. The driver doesn’t use the chat section to keep the customer updated at all. Then gives the oh you text me convo once he arrives. Poor communication and lackluster customer service had me cancel this subscription. Now I will say it may not be everyone’s issue but I’m definitely done.