This Service is the best for our Family I have to say I know this service was a must have during COVID. But I just love it. It's dependable and I get consistent shoppers. As long as you tip decently and show everyone some respect, you will have an awesome experience. I just cant say enough about how helpful this service has been over the years.

Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.

Why in the world does bestbuy partner… Why in the world does bestbuy partner with this company to fulfill orders?! it is very difficult to track an order. Impossible to contact the driver. Even the customer service representatives were not able to contact the driver. Stressful EXPERIENCE!

customer service… my debit card was used fradulently and I could not get anyone that actually could help me. Customer service is not friendly or helpful. I tried everyday for 2 weeks with no results!!!

This week I was on vacation with my… This week I was on vacation with my kids and we needed groceries because we were going to Disney World in Orlando. So we thought that going through Target would be a good idea. So we used Shipt that day we ordered all of our food and the next day we received a notification saying that our refund had been processed. However, we never asked for a refund so all the food was returned and because of the store you can't return the food. So it seemed like the driver just took the food. The only thing that they said they delivered was the hairspray so the hairspray ended up being $16 because of the $10 delivery fee and it never showed up.Then we talked to the front desk and they told us that this sometimes happens through this company. Target couldn't do anything to help us. So later we called them and they gave us a refund for our money. However, we weren't looking for this. We were looking for our food. If I could rate the zero Stars I would.