Shipt

17 20th St N, Suite 100, 35203, Birmingham, United States
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2.65
Based on 20 Reviews

5

30.00%

4

0.00%

3

10.00%

2

25.00%

1

35.00%
About Shipt

Order everything from groceries to household essentials for delivery to your door.

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Amy Boone Vierra
GB

Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.

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Richard Pitrowski
GB

Love Shipt.....Hate Instacart After using Instacart for several years, I had a major problem with their customer service online. Their drivers/shoppers are mostly great, but their system, website, customer service is horrendous. Switched to Shipt a couple months ago and absolutely love it.....just their online ordering is so much easier. Will never go back.....

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Glenda Martin
GB

customer service… my debit card was used fradulently and I could not get anyone that actually could help me. Customer service is not friendly or helpful. I tried everyday for 2 weeks with no results!!!

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Tonya Mack
GB

Why in the world does bestbuy partner… Why in the world does bestbuy partner with this company to fulfill orders?! it is very difficult to track an order. Impossible to contact the driver. Even the customer service representatives were not able to contact the driver. Stressful EXPERIENCE!

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Lorraine
GB

Too many fees for me My $45.26 order also included the $9.99 Shipt same day delivery fee which was fine for me, but I did not expect the additional fees of Regional Fees $4.99 (bags) etc.I had 4 bags and also Service fee tax; Local Sales & Use Tax and Sales & User Tax. Moving on, I did not expect to have to tip the delivery person because I thought Shipt paid them. So, my $45.26 plus fee was $61.26 plus the Target suggested fee of a minimum of $12+ my total delivery fees plus a tip would amount to $29!!!

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