Consistently more expensive (pointless middleman) I have the membership freely through a Visa Infinite credit card (otherwise this would be a 1-star review) and it's pointless. First, everything is around 5% more expensive on Shipt (they even admit so in help.shipt dot com /pricing/how-are-your-prices-determined ) -- so why do they charge shipping & handling on top? Scammy. On top of that, free shipping only applies above $35, which means that you'll probably pay the same or less ordering directly from the source even with a delivery fee (esp. if small). On top of that, you don't find the same products or ofers on the Shipt platform! E.g. CVS and Walgreens have great discounts for vitamins but those never come up in Shipt. I made several test runs on different stores and it's consistently more expensive on Shipt. Who comes up with these "business models" ? "I know, let's become a middleman and have people pay MORE to order in a more complicated way!" Do they think that we are dumb?

All I did was text my shopper to see… All I did was text my shopper to see how much longer it would be it had been 4 hours and she went ballistic on me yelling about a double order- Idk anything about that.Yelling to me about another customer is totally wrong! She threw 3 bags onto my deck and as she’s leaving I see my toilet paper and 20 other bags still in her car! I said hey wait those are my groceries, she flipped me off and stole my groceries ! She left w my groceries! That’s a crime! Meijer is useless and so is SHIPT. Police report being filed as this is a crime! We are on a very strict budget and this has devastated us. She also replaced things for highest prices and kept them I.e. my toilet paper was $28 and she got the one for $42 biggest one there and KEPT MY TOILET PAPER! My milk my yogurt my beans and on and on!!!!! Shame on this idiot shame on SHIPT and shame on Meijer! Took 9 hours of phone conversations to get absolutely nowhere! I’m done done done

Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.

Why in the world does bestbuy partner… Why in the world does bestbuy partner with this company to fulfill orders?! it is very difficult to track an order. Impossible to contact the driver. Even the customer service representatives were not able to contact the driver. Stressful EXPERIENCE!

Too many fees for me My $45.26 order also included the $9.99 Shipt same day delivery fee which was fine for me, but I did not expect the additional fees of Regional Fees $4.99 (bags) etc.I had 4 bags and also Service fee tax; Local Sales & Use Tax and Sales & User Tax. Moving on, I did not expect to have to tip the delivery person because I thought Shipt paid them. So, my $45.26 plus fee was $61.26 plus the Target suggested fee of a minimum of $12+ my total delivery fees plus a tip would amount to $29!!!