Consistently more expensive (pointless middleman) I have the membership freely through a Visa Infinite credit card (otherwise this would be a 1-star review) and it's pointless. First, everything is around 5% more expensive on Shipt (they even admit so in help.shipt dot com /pricing/how-are-your-prices-determined ) -- so why do they charge shipping & handling on top? Scammy. On top of that, free shipping only applies above $35, which means that you'll probably pay the same or less ordering directly from the source even with a delivery fee (esp. if small). On top of that, you don't find the same products or ofers on the Shipt platform! E.g. CVS and Walgreens have great discounts for vitamins but those never come up in Shipt. I made several test runs on different stores and it's consistently more expensive on Shipt. Who comes up with these "business models" ? "I know, let's become a middleman and have people pay MORE to order in a more complicated way!" Do they think that we are dumb?

Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.

Their customer service sucks Manuel was… Their customer service sucks Manuel was so rude, didn't listen to a word I said to him and all this laughing in the background. They delivered yogurt to me that was dated a week after the expiration date. The store claimed they should refund me and they said store should, I had already talked to store and made them aware of problem. Shipt services sucks they take no problem beware

Need new Programmers The more they try to add on new services, the worse the online ordering becomes. It need new programmers to get this right. Am so done with this, I've started shopping at another store

All I did was text my shopper to see… All I did was text my shopper to see how much longer it would be it had been 4 hours and she went ballistic on me yelling about a double order- Idk anything about that.Yelling to me about another customer is totally wrong! She threw 3 bags onto my deck and as she’s leaving I see my toilet paper and 20 other bags still in her car! I said hey wait those are my groceries, she flipped me off and stole my groceries ! She left w my groceries! That’s a crime! Meijer is useless and so is SHIPT. Police report being filed as this is a crime! We are on a very strict budget and this has devastated us. She also replaced things for highest prices and kept them I.e. my toilet paper was $28 and she got the one for $42 biggest one there and KEPT MY TOILET PAPER! My milk my yogurt my beans and on and on!!!!! Shame on this idiot shame on SHIPT and shame on Meijer! Took 9 hours of phone conversations to get absolutely nowhere! I’m done done done