Kristin Szalanski
GBThis week I was on vacation with my… This week I was on vacation with my kids and we needed groceries because we were going to Disney World in Orlando. So we thought that going through Target would be a good idea. So we used Shipt that day we ordered all of our food and the next day we received a notification saying that our refund had been processed. However, we never asked for a refund so all the food was returned and because of the store you can't return the food. So it seemed like the driver just took the food. The only thing that they said they delivered was the hairspray so the hairspray ended up being $16 because of the $10 delivery fee and it never showed up.Then we talked to the front desk and they told us that this sometimes happens through this company. Target couldn't do anything to help us. So later we called them and they gave us a refund for our money. However, we weren't looking for this. We were looking for our food. If I could rate the zero Stars I would.
Lorraine
GBToo many fees for me My $45.26 order also included the $9.99 Shipt same day delivery fee which was fine for me, but I did not expect the additional fees of Regional Fees $4.99 (bags) etc.I had 4 bags and also Service fee tax; Local Sales & Use Tax and Sales & User Tax. Moving on, I did not expect to have to tip the delivery person because I thought Shipt paid them. So, my $45.26 plus fee was $61.26 plus the Target suggested fee of a minimum of $12+ my total delivery fees plus a tip would amount to $29!!!
Tonya Mack
GBWhy in the world does bestbuy partner… Why in the world does bestbuy partner with this company to fulfill orders?! it is very difficult to track an order. Impossible to contact the driver. Even the customer service representatives were not able to contact the driver. Stressful EXPERIENCE!
Jorge O
GBConsistently more expensive (pointless middleman) I have the membership freely through a Visa Infinite credit card (otherwise this would be a 1-star review) and it's pointless. First, everything is around 5% more expensive on Shipt (they even admit so in help.shipt dot com /pricing/how-are-your-prices-determined ) -- so why do they charge shipping & handling on top? Scammy. On top of that, free shipping only applies above $35, which means that you'll probably pay the same or less ordering directly from the source even with a delivery fee (esp. if small). On top of that, you don't find the same products or ofers on the Shipt platform! E.g. CVS and Walgreens have great discounts for vitamins but those never come up in Shipt. I made several test runs on different stores and it's consistently more expensive on Shipt. Who comes up with these "business models" ? "I know, let's become a middleman and have people pay MORE to order in a more complicated way!" Do they think that we are dumb?
Rosa Smith
GBShipt is great Shipt is great! I think the only people that have problems with their orders are the ones that don’t tip!!! Why would anyone go shopping for you when you don’t TIP! Tipping in some things has gotten out of hand! But when someone is grocery shopping for you!!! Rain or shine! And you don’t tip or tip $5 for a full cart of groceries! Yea good luck! Your orders will NEVER BE ON TIME!!! I have people I know that do shipt orders and they keep track of bad tippers!!! So as much as it may bother you. Get up your behind and go do your own grocery shopping if you don’t want to tip!