How to improve Before when I used their service it seemed like I would get my stuff a lot quicker than I do now. I have talked to multiple people who work for the company and they seem to think the pay is not worth it. I am wondering if it’s taking longer because the workers aren’t happy with their job so they are less motivated. With having the availability of Door dash now I think the company has to add perks for their workers and customers if they want to be able to compete with all the newer options.

All I did was text my shopper to see… All I did was text my shopper to see how much longer it would be it had been 4 hours and she went ballistic on me yelling about a double order- Idk anything about that.Yelling to me about another customer is totally wrong! She threw 3 bags onto my deck and as she’s leaving I see my toilet paper and 20 other bags still in her car! I said hey wait those are my groceries, she flipped me off and stole my groceries ! She left w my groceries! That’s a crime! Meijer is useless and so is SHIPT. Police report being filed as this is a crime! We are on a very strict budget and this has devastated us. She also replaced things for highest prices and kept them I.e. my toilet paper was $28 and she got the one for $42 biggest one there and KEPT MY TOILET PAPER! My milk my yogurt my beans and on and on!!!!! Shame on this idiot shame on SHIPT and shame on Meijer! Took 9 hours of phone conversations to get absolutely nowhere! I’m done done done

customer service… my debit card was used fradulently and I could not get anyone that actually could help me. Customer service is not friendly or helpful. I tried everyday for 2 weeks with no results!!!

Their customer service sucks Manuel was… Their customer service sucks Manuel was so rude, didn't listen to a word I said to him and all this laughing in the background. They delivered yogurt to me that was dated a week after the expiration date. The store claimed they should refund me and they said store should, I had already talked to store and made them aware of problem. Shipt services sucks they take no problem beware

Shoppers not available They don’t let you know if shoppers might not be available when they take your order. In my case it got postponed/rescheduled until the store (target) closed so I didn’t get the stuff I needed before the holiday tomorrow.