Lorraine
GBToo many fees for me My $45.26 order also included the $9.99 Shipt same day delivery fee which was fine for me, but I did not expect the additional fees of Regional Fees $4.99 (bags) etc.I had 4 bags and also Service fee tax; Local Sales & Use Tax and Sales & User Tax. Moving on, I did not expect to have to tip the delivery person because I thought Shipt paid them. So, my $45.26 plus fee was $61.26 plus the Target suggested fee of a minimum of $12+ my total delivery fees plus a tip would amount to $29!!!
Jessica Jones
GBDid you know Shipt does upcharges on… Did you know Shipt does upcharges on items and doesn't do sale prices and adds sales tax??My shopper accidentally gave me the store receipt and I was charged about $30 more for my items plus I paid the shipping membership, plus a tip on the higher total (no major issue)plus she missed an item(not terrible but added $4 and I had to get that refunded). Just upset at all the hidden costs.
Daedre Ross
GBNeed new Programmers The more they try to add on new services, the worse the online ordering becomes. It need new programmers to get this right. Am so done with this, I've started shopping at another store
Cara
GBHow to improve Before when I used their service it seemed like I would get my stuff a lot quicker than I do now. I have talked to multiple people who work for the company and they seem to think the pay is not worth it. I am wondering if it’s taking longer because the workers aren’t happy with their job so they are less motivated. With having the availability of Door dash now I think the company has to add perks for their workers and customers if they want to be able to compete with all the newer options.
Melissa Lambardo
GBTheir customer service sucks Manuel was… Their customer service sucks Manuel was so rude, didn't listen to a word I said to him and all this laughing in the background. They delivered yogurt to me that was dated a week after the expiration date. The store claimed they should refund me and they said store should, I had already talked to store and made them aware of problem. Shipt services sucks they take no problem beware