Why in the world does bestbuy partner… Why in the world does bestbuy partner with this company to fulfill orders?! it is very difficult to track an order. Impossible to contact the driver. Even the customer service representatives were not able to contact the driver. Stressful EXPERIENCE!

You have an outstanding employee You have an outstanding employee, Cassy, who took care of my Target order today, 6/23/23. I was amazed at how personable, efficient, and prompt she is, also keeping me in the loop with updates and checking to see if I needed anything else. I would certainly hire Cassy in a heartbeat. You have an excellent employee on your team. This kind of positive output works well for Target too! Thank You Cassy

All I did was text my shopper to see… All I did was text my shopper to see how much longer it would be it had been 4 hours and she went ballistic on me yelling about a double order- Idk anything about that.Yelling to me about another customer is totally wrong! She threw 3 bags onto my deck and as she’s leaving I see my toilet paper and 20 other bags still in her car! I said hey wait those are my groceries, she flipped me off and stole my groceries ! She left w my groceries! That’s a crime! Meijer is useless and so is SHIPT. Police report being filed as this is a crime! We are on a very strict budget and this has devastated us. She also replaced things for highest prices and kept them I.e. my toilet paper was $28 and she got the one for $42 biggest one there and KEPT MY TOILET PAPER! My milk my yogurt my beans and on and on!!!!! Shame on this idiot shame on SHIPT and shame on Meijer! Took 9 hours of phone conversations to get absolutely nowhere! I’m done done done

Love Shipt.....Hate Instacart After using Instacart for several years, I had a major problem with their customer service online. Their drivers/shoppers are mostly great, but their system, website, customer service is horrendous. Switched to Shipt a couple months ago and absolutely love it.....just their online ordering is so much easier. Will never go back.....

Shoppers not available They don’t let you know if shoppers might not be available when they take your order. In my case it got postponed/rescheduled until the store (target) closed so I didn’t get the stuff I needed before the holiday tomorrow.