Wonderful Service I wanted to give a huge shout out to Jennifer who has handled my Target orders a few times now. She is amazing and an absolute life saver! She goes above and beyond to make my orders as complete as possible. I cannot thank her enough for the help while I am caring for an ill parent. Jennifer, what you are doing is helping more than you know. Thank you.

Need new Programmers The more they try to add on new services, the worse the online ordering becomes. It need new programmers to get this right. Am so done with this, I've started shopping at another store

Shipt is great Shipt is great! I think the only people that have problems with their orders are the ones that don’t tip!!! Why would anyone go shopping for you when you don’t TIP! Tipping in some things has gotten out of hand! But when someone is grocery shopping for you!!! Rain or shine! And you don’t tip or tip $5 for a full cart of groceries! Yea good luck! Your orders will NEVER BE ON TIME!!! I have people I know that do shipt orders and they keep track of bad tippers!!! So as much as it may bother you. Get up your behind and go do your own grocery shopping if you don’t want to tip!

How to improve Before when I used their service it seemed like I would get my stuff a lot quicker than I do now. I have talked to multiple people who work for the company and they seem to think the pay is not worth it. I am wondering if it’s taking longer because the workers aren’t happy with their job so they are less motivated. With having the availability of Door dash now I think the company has to add perks for their workers and customers if they want to be able to compete with all the newer options.

Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.