Terrible There were two occasions. One sevens days earlier. There shopper could find my house and didn't want to listen to my directions, so she took the $400 order back to the store and I had to wait for my refund to buy groceries again. I requested to have the order delivered between 4 and 5. The order was delivered at 12:30. I was at work. When I got home, all the produce and meats were spoiled. They did not do anything to help remedy the situation. They, then, told me that I had to return all the spoiled items to the store myself in order to get a refund. I did that. Then I cancelled my membership. They are awful. They do not care about making anything right when their employees are messing up. I used this company for the last two years and now I will be using instacart.

Did you know Shipt does upcharges on… Did you know Shipt does upcharges on items and doesn't do sale prices and adds sales tax??My shopper accidentally gave me the store receipt and I was charged about $30 more for my items plus I paid the shipping membership, plus a tip on the higher total (no major issue)plus she missed an item(not terrible but added $4 and I had to get that refunded). Just upset at all the hidden costs.

You have an outstanding employee You have an outstanding employee, Cassy, who took care of my Target order today, 6/23/23. I was amazed at how personable, efficient, and prompt she is, also keeping me in the loop with updates and checking to see if I needed anything else. I would certainly hire Cassy in a heartbeat. You have an excellent employee on your team. This kind of positive output works well for Target too! Thank You Cassy

Shipt is great Shipt is great! I think the only people that have problems with their orders are the ones that don’t tip!!! Why would anyone go shopping for you when you don’t TIP! Tipping in some things has gotten out of hand! But when someone is grocery shopping for you!!! Rain or shine! And you don’t tip or tip $5 for a full cart of groceries! Yea good luck! Your orders will NEVER BE ON TIME!!! I have people I know that do shipt orders and they keep track of bad tippers!!! So as much as it may bother you. Get up your behind and go do your own grocery shopping if you don’t want to tip!

Wonderful Service I wanted to give a huge shout out to Jennifer who has handled my Target orders a few times now. She is amazing and an absolute life saver! She goes above and beyond to make my orders as complete as possible. I cannot thank her enough for the help while I am caring for an ill parent. Jennifer, what you are doing is helping more than you know. Thank you.