Thankful for the service.it’s needs… Thankful for the service.it’s needs some improvements but overall good idea.I like the target app delivery by Shipt shopper and the helpful tools to shop and keep me updated. Needs a non-biased or fair reporting for issues or similar to this. It should not affect the customer or shopper as much as it does. Like opportunity for training or improvement should be part of the job not some way a punishment. Like I as the customer shouldn’t take the full responsibility, cost for things out of my control. Cool features to make shopping easier online and communicate with shopper with text because I need that option.

Why in the world does bestbuy partner… Why in the world does bestbuy partner with this company to fulfill orders?! it is very difficult to track an order. Impossible to contact the driver. Even the customer service representatives were not able to contact the driver. Stressful EXPERIENCE!

All I did was text my shopper to see… All I did was text my shopper to see how much longer it would be it had been 4 hours and she went ballistic on me yelling about a double order- Idk anything about that.Yelling to me about another customer is totally wrong! She threw 3 bags onto my deck and as she’s leaving I see my toilet paper and 20 other bags still in her car! I said hey wait those are my groceries, she flipped me off and stole my groceries ! She left w my groceries! That’s a crime! Meijer is useless and so is SHIPT. Police report being filed as this is a crime! We are on a very strict budget and this has devastated us. She also replaced things for highest prices and kept them I.e. my toilet paper was $28 and she got the one for $42 biggest one there and KEPT MY TOILET PAPER! My milk my yogurt my beans and on and on!!!!! Shame on this idiot shame on SHIPT and shame on Meijer! Took 9 hours of phone conversations to get absolutely nowhere! I’m done done done

Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.

Shipt is great Shipt is great! I think the only people that have problems with their orders are the ones that don’t tip!!! Why would anyone go shopping for you when you don’t TIP! Tipping in some things has gotten out of hand! But when someone is grocery shopping for you!!! Rain or shine! And you don’t tip or tip $5 for a full cart of groceries! Yea good luck! Your orders will NEVER BE ON TIME!!! I have people I know that do shipt orders and they keep track of bad tippers!!! So as much as it may bother you. Get up your behind and go do your own grocery shopping if you don’t want to tip!