Shoppers not available They don’t let you know if shoppers might not be available when they take your order. In my case it got postponed/rescheduled until the store (target) closed so I didn’t get the stuff I needed before the holiday tomorrow.

Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.

Why in the world does bestbuy partner… Why in the world does bestbuy partner with this company to fulfill orders?! it is very difficult to track an order. Impossible to contact the driver. Even the customer service representatives were not able to contact the driver. Stressful EXPERIENCE!

customer service… my debit card was used fradulently and I could not get anyone that actually could help me. Customer service is not friendly or helpful. I tried everyday for 2 weeks with no results!!!

Did you know Shipt does upcharges on… Did you know Shipt does upcharges on items and doesn't do sale prices and adds sales tax??My shopper accidentally gave me the store receipt and I was charged about $30 more for my items plus I paid the shipping membership, plus a tip on the higher total (no major issue)plus she missed an item(not terrible but added $4 and I had to get that refunded). Just upset at all the hidden costs.