Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.

How to improve Before when I used their service it seemed like I would get my stuff a lot quicker than I do now. I have talked to multiple people who work for the company and they seem to think the pay is not worth it. I am wondering if it’s taking longer because the workers aren’t happy with their job so they are less motivated. With having the availability of Door dash now I think the company has to add perks for their workers and customers if they want to be able to compete with all the newer options.

Shipt is compromised of some of the… Shipt is compromised of some of the most low IQ, pathetic, lazy people I’ve ever encountered Target though takes the cake as king scumbag. They are truly the most pathetic company on the planet, And also the entire reason that Shipt has been ruined beyond repair. I would love nothing more than to see the Satan worshiping Kid touching freaks go out of business

You have an outstanding employee You have an outstanding employee, Cassy, who took care of my Target order today, 6/23/23. I was amazed at how personable, efficient, and prompt she is, also keeping me in the loop with updates and checking to see if I needed anything else. I would certainly hire Cassy in a heartbeat. You have an excellent employee on your team. This kind of positive output works well for Target too! Thank You Cassy

Their customer service sucks Manuel was… Their customer service sucks Manuel was so rude, didn't listen to a word I said to him and all this laughing in the background. They delivered yogurt to me that was dated a week after the expiration date. The store claimed they should refund me and they said store should, I had already talked to store and made them aware of problem. Shipt services sucks they take no problem beware