This week I was on vacation with my… This week I was on vacation with my kids and we needed groceries because we were going to Disney World in Orlando. So we thought that going through Target would be a good idea. So we used Shipt that day we ordered all of our food and the next day we received a notification saying that our refund had been processed. However, we never asked for a refund so all the food was returned and because of the store you can't return the food. So it seemed like the driver just took the food. The only thing that they said they delivered was the hairspray so the hairspray ended up being $16 because of the $10 delivery fee and it never showed up.Then we talked to the front desk and they told us that this sometimes happens through this company. Target couldn't do anything to help us. So later we called them and they gave us a refund for our money. However, we weren't looking for this. We were looking for our food. If I could rate the zero Stars I would.

Shoppers not available They don’t let you know if shoppers might not be available when they take your order. In my case it got postponed/rescheduled until the store (target) closed so I didn’t get the stuff I needed before the holiday tomorrow.

You have an outstanding employee You have an outstanding employee, Cassy, who took care of my Target order today, 6/23/23. I was amazed at how personable, efficient, and prompt she is, also keeping me in the loop with updates and checking to see if I needed anything else. I would certainly hire Cassy in a heartbeat. You have an excellent employee on your team. This kind of positive output works well for Target too! Thank You Cassy

Too many fees for me My $45.26 order also included the $9.99 Shipt same day delivery fee which was fine for me, but I did not expect the additional fees of Regional Fees $4.99 (bags) etc.I had 4 bags and also Service fee tax; Local Sales & Use Tax and Sales & User Tax. Moving on, I did not expect to have to tip the delivery person because I thought Shipt paid them. So, my $45.26 plus fee was $61.26 plus the Target suggested fee of a minimum of $12+ my total delivery fees plus a tip would amount to $29!!!

Shipt is great Shipt is great! I think the only people that have problems with their orders are the ones that don’t tip!!! Why would anyone go shopping for you when you don’t TIP! Tipping in some things has gotten out of hand! But when someone is grocery shopping for you!!! Rain or shine! And you don’t tip or tip $5 for a full cart of groceries! Yea good luck! Your orders will NEVER BE ON TIME!!! I have people I know that do shipt orders and they keep track of bad tippers!!! So as much as it may bother you. Get up your behind and go do your own grocery shopping if you don’t want to tip!