Why in the world does bestbuy partner… Why in the world does bestbuy partner with this company to fulfill orders?! it is very difficult to track an order. Impossible to contact the driver. Even the customer service representatives were not able to contact the driver. Stressful EXPERIENCE!

Can't cancel service via app or web My poor rating is due solely to the fact that the company does not allow one to cancel your membership from the website or app. One must call the company. This was not clear to me at all. I know this is prevalent now a days but it is just not acceptable to me. Don't give your customers the run-around.

customer service… my debit card was used fradulently and I could not get anyone that actually could help me. Customer service is not friendly or helpful. I tried everyday for 2 weeks with no results!!!

Too many fees for me My $45.26 order also included the $9.99 Shipt same day delivery fee which was fine for me, but I did not expect the additional fees of Regional Fees $4.99 (bags) etc.I had 4 bags and also Service fee tax; Local Sales & Use Tax and Sales & User Tax. Moving on, I did not expect to have to tip the delivery person because I thought Shipt paid them. So, my $45.26 plus fee was $61.26 plus the Target suggested fee of a minimum of $12+ my total delivery fees plus a tip would amount to $29!!!

Thankful for the service.it’s needs… Thankful for the service.it’s needs some improvements but overall good idea.I like the target app delivery by Shipt shopper and the helpful tools to shop and keep me updated. Needs a non-biased or fair reporting for issues or similar to this. It should not affect the customer or shopper as much as it does. Like opportunity for training or improvement should be part of the job not some way a punishment. Like I as the customer shouldn’t take the full responsibility, cost for things out of my control. Cool features to make shopping easier online and communicate with shopper with text because I need that option.