Did you know Shipt does upcharges on… Did you know Shipt does upcharges on items and doesn't do sale prices and adds sales tax??My shopper accidentally gave me the store receipt and I was charged about $30 more for my items plus I paid the shipping membership, plus a tip on the higher total (no major issue)plus she missed an item(not terrible but added $4 and I had to get that refunded). Just upset at all the hidden costs.

Thankful for the service.it’s needs… Thankful for the service.it’s needs some improvements but overall good idea.I like the target app delivery by Shipt shopper and the helpful tools to shop and keep me updated. Needs a non-biased or fair reporting for issues or similar to this. It should not affect the customer or shopper as much as it does. Like opportunity for training or improvement should be part of the job not some way a punishment. Like I as the customer shouldn’t take the full responsibility, cost for things out of my control. Cool features to make shopping easier online and communicate with shopper with text because I need that option.

Their customer service sucks Manuel was… Their customer service sucks Manuel was so rude, didn't listen to a word I said to him and all this laughing in the background. They delivered yogurt to me that was dated a week after the expiration date. The store claimed they should refund me and they said store should, I had already talked to store and made them aware of problem. Shipt services sucks they take no problem beware

How to improve Before when I used their service it seemed like I would get my stuff a lot quicker than I do now. I have talked to multiple people who work for the company and they seem to think the pay is not worth it. I am wondering if it’s taking longer because the workers aren’t happy with their job so they are less motivated. With having the availability of Door dash now I think the company has to add perks for their workers and customers if they want to be able to compete with all the newer options.

This Service is the best for our Family I have to say I know this service was a must have during COVID. But I just love it. It's dependable and I get consistent shoppers. As long as you tip decently and show everyone some respect, you will have an awesome experience. I just cant say enough about how helpful this service has been over the years.