Thankful for the service.it’s needs… Thankful for the service.it’s needs some improvements but overall good idea.I like the target app delivery by Shipt shopper and the helpful tools to shop and keep me updated. Needs a non-biased or fair reporting for issues or similar to this. It should not affect the customer or shopper as much as it does. Like opportunity for training or improvement should be part of the job not some way a punishment. Like I as the customer shouldn’t take the full responsibility, cost for things out of my control. Cool features to make shopping easier online and communicate with shopper with text because I need that option.

This Service is the best for our Family I have to say I know this service was a must have during COVID. But I just love it. It's dependable and I get consistent shoppers. As long as you tip decently and show everyone some respect, you will have an awesome experience. I just cant say enough about how helpful this service has been over the years.

Wonderful Service I wanted to give a huge shout out to Jennifer who has handled my Target orders a few times now. She is amazing and an absolute life saver! She goes above and beyond to make my orders as complete as possible. I cannot thank her enough for the help while I am caring for an ill parent. Jennifer, what you are doing is helping more than you know. Thank you.

Too many fees for me My $45.26 order also included the $9.99 Shipt same day delivery fee which was fine for me, but I did not expect the additional fees of Regional Fees $4.99 (bags) etc.I had 4 bags and also Service fee tax; Local Sales & Use Tax and Sales & User Tax. Moving on, I did not expect to have to tip the delivery person because I thought Shipt paid them. So, my $45.26 plus fee was $61.26 plus the Target suggested fee of a minimum of $12+ my total delivery fees plus a tip would amount to $29!!!

Terrible There were two occasions. One sevens days earlier. There shopper could find my house and didn't want to listen to my directions, so she took the $400 order back to the store and I had to wait for my refund to buy groceries again. I requested to have the order delivered between 4 and 5. The order was delivered at 12:30. I was at work. When I got home, all the produce and meats were spoiled. They did not do anything to help remedy the situation. They, then, told me that I had to return all the spoiled items to the store myself in order to get a refund. I did that. Then I cancelled my membership. They are awful. They do not care about making anything right when their employees are messing up. I used this company for the last two years and now I will be using instacart.