I don't like the fact that you no… I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment.

I worked at Giant Eagle in Indiana PA… I worked at Giant Eagle in Indiana PA for about a year. My first issue with Giant Eagle is the cleanliness. There is still black mold in all of the drink coolers by the registers, and this was discovered in the summer of 2022. When other employees and I brought the issue to the prior store manager, Jim, we were told “it’s being taken care of”, “it’s not a big deal”, and “clean it yourselves. After the company switched to corporate everything got worse. We got new managers that are rude, disrespectful, and unfair. my hours were cut significantly and i was constantly belittled. The new manager Stephanie made up “new rules” that were just ridiculous. For example, I was a cashier and I always kept my personal belongings on me, and under my register because other staff members were having issues with their stuff being stolen. One day I get to work and out of nowhere Stephanie comes up to me and tells me I can’t have my things on me and they need to go in the “computer room”. Keep in mind, as an employee and not a manager I do not even have access to this room, so why would I put my stuff there? I could keep going. It’s ridiculous.

Horrible produce. Giant Eagle can be a great place to shop, if you don't mind paying higher prices. However, not all are equal. The one in Garfield Hts, Ohio is absolutely horrible when it comes to produce. I have tried to overlook my experiences many times, but after buying a bag of apples, in which half were spoiled, I'm done. Quality control seems to be nonexistent and while I understand staffing issues, maybe it's time to close if you can't maintain a standard.

Bad customer service I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Immediately a woman who works there came over and started bagging my items while I was scanning them. An item had part of the label ripped off of it which had the bar code on it. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. She acted as though I was trying to do something bad. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. I was very upset. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. I also work for a pharmacy in the area for 5 years. I will write and call to everyone I can to let them know how horribly I was treated.

Giant eagle just gets worse and… Giant eagle just gets worse and worse.they hire the most incompetent workers.my recent visit was another nightmare. The cashier,was unable to understand whst a 4 packof batteries was. I explained it several times he still tried to ring up a 10 pack. Then deleted it and my advantage card number.when inrealized no perks were on my receipt i went back in the store.the cashier tried to tell me i never gave him my advantage card!.i went to the service desk but lo and behold it was closed and the employee was on break.at 9:30 a.m! The store opens at 7 a.m. and inly one cashier was working. The other was buying scratch off lottery tickets.requests to page the manager were made,and i was asked what did I want. No manager bothered to find out what the customer wanted.break was more important. Giant eagle will mot see me as a customer again.