Feeding the opioid epidemic How dare you feed the opioid epidemic....and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Shame on your company....I will never shop there again, your stores always were less than desirable.

Issue is with digital wallet Issue is with digital wallet. I have several hundreds of dollars in my E-card wallet and cannot access any of my E-cards. Have not been able to access any of my E-cards for over a week. Called customer service which was unable to address my concerns and had no idea when problem would be resolved. Sent email voicing my concerns with no response. Very dissatisfied with Giant Eagle main office customer service.

Horrible produce. Giant Eagle can be a great place to shop, if you don't mind paying higher prices. However, not all are equal. The one in Garfield Hts, Ohio is absolutely horrible when it comes to produce. I have tried to overlook my experiences many times, but after buying a bag of apples, in which half were spoiled, I'm done. Quality control seems to be nonexistent and while I understand staffing issues, maybe it's time to close if you can't maintain a standard.

Institutional disrespect If I could give Giant Eagle a 0 today I would. I’ve been a customer for at least 15 years, and I’ve held a fuel direct pay account for about 8 years. Unfortunately, fraudsters tried to empty my linked bank account and I had my bank freeze the account. The next day I attempted to link my fuel card to the new bank account. It took GE a couple days to send the test deposit. Once they did, I tried to reinstate the GE card. After an hour on the phone it was finally handled (phew… terrible system. There’s an advantage pay and a full perks and the old system wasn’t quite linked to the new system, so it’s a problem if you need to update your info. Thanks GE for rewarding my loyalty with a nice time-eating smack down). In the meantime, however, I’ve been harassed by bill collections for a gas purchase made 5 days before I froze the account. Yup you got it- they took 5 days to process the charges, but turned me in to collections the very next day! The VERY NEXT DAY! Not only that, but they added a nice $30 surcharge (for my trouble?). I explained the situation and was told I needed proof from my bank on bank letterhead. Ok- no problem. My bank rep was kind enough to whip that out immediately. Shouldn’t you show your loyal customers who have spent thousands supporting your business over years just a small amount of respect for their time by having a system that is easy to navigate? The credit card companies regularly waive a $30 fee for loyal customers who pay bills on time but have a 1-time circumstance. Honestly it took me less time to open all new accounts with my financial institution. Deplorable, GE. Catch up with the times.

Giant eagle just gets worse and… Giant eagle just gets worse and worse.they hire the most incompetent workers.my recent visit was another nightmare. The cashier,was unable to understand whst a 4 packof batteries was. I explained it several times he still tried to ring up a 10 pack. Then deleted it and my advantage card number.when inrealized no perks were on my receipt i went back in the store.the cashier tried to tell me i never gave him my advantage card!.i went to the service desk but lo and behold it was closed and the employee was on break.at 9:30 a.m! The store opens at 7 a.m. and inly one cashier was working. The other was buying scratch off lottery tickets.requests to page the manager were made,and i was asked what did I want. No manager bothered to find out what the customer wanted.break was more important. Giant eagle will mot see me as a customer again.