Giant Eagle Scales Off Well, everyone I wasn't far off! Giant Eagle is now cited for their scales being off calibrated and over charging their customers. This should warrant a full audit of all stores and Giant Eagle brand affiliates.

Issue is with digital wallet Issue is with digital wallet. I have several hundreds of dollars in my E-card wallet and cannot access any of my E-cards. Have not been able to access any of my E-cards for over a week. Called customer service which was unable to address my concerns and had no idea when problem would be resolved. Sent email voicing my concerns with no response. Very dissatisfied with Giant Eagle main office customer service.

I don't like the fact that you no… I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment.

You have to bring 2x’s satisfaction policies to Giant Eagles attention. Questionable Policies. !!! According to Giant Eagle, they offer a 2x your money back on Giant Eagle brand products for satisfaction. The problem is that they don’t offer the guarantee. If you don’t bring the policy to their attention….they will never give you 2x’s your money back. They are only getting 3 stars because they have never denied the policy to me but I do have to ask them for it.

Giant Eagle grocery store Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Excellent Customer service. Spacious and very clean store. Fresh food.