chris kelly
GBGiant eagle just gets worse and… Giant eagle just gets worse and worse.they hire the most incompetent workers.my recent visit was another nightmare. The cashier,was unable to understand whst a 4 packof batteries was. I explained it several times he still tried to ring up a 10 pack. Then deleted it and my advantage card number.when inrealized no perks were on my receipt i went back in the store.the cashier tried to tell me i never gave him my advantage card!.i went to the service desk but lo and behold it was closed and the employee was on break.at 9:30 a.m! The store opens at 7 a.m. and inly one cashier was working. The other was buying scratch off lottery tickets.requests to page the manager were made,and i was asked what did I want. No manager bothered to find out what the customer wanted.break was more important. Giant eagle will mot see me as a customer again.
Lacey Hartzell
GBI worked at Giant Eagle in Indiana PA… I worked at Giant Eagle in Indiana PA for about a year. My first issue with Giant Eagle is the cleanliness. There is still black mold in all of the drink coolers by the registers, and this was discovered in the summer of 2022. When other employees and I brought the issue to the prior store manager, Jim, we were told “it’s being taken care of”, “it’s not a big deal”, and “clean it yourselves. After the company switched to corporate everything got worse. We got new managers that are rude, disrespectful, and unfair. my hours were cut significantly and i was constantly belittled. The new manager Stephanie made up “new rules” that were just ridiculous. For example, I was a cashier and I always kept my personal belongings on me, and under my register because other staff members were having issues with their stuff being stolen. One day I get to work and out of nowhere Stephanie comes up to me and tells me I can’t have my things on me and they need to go in the “computer room”. Keep in mind, as an employee and not a manager I do not even have access to this room, so why would I put my stuff there? I could keep going. It’s ridiculous.
Angela
GBGiant Eagle grocery store Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Excellent Customer service. Spacious and very clean store. Fresh food.
BigBenF
GBYou have to bring 2x’s satisfaction policies to Giant Eagles attention. Questionable Policies. !!! According to Giant Eagle, they offer a 2x your money back on Giant Eagle brand products for satisfaction. The problem is that they don’t offer the guarantee. If you don’t bring the policy to their attention….they will never give you 2x’s your money back. They are only getting 3 stars because they have never denied the policy to me but I do have to ask them for it.
Darrin Mitchell
GBI don't like the fact that you no… I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment.