Rock solid. Around the world, around the clock We've been using ICDSoft since we started. What distingues them from our other providers is their incredibly fast and competent 24/7 user support. We also moved services to their European servers a few years ago to get even more responsiveness. Transfer went without a hitch. Highly recommended

I have submitted over 20 help tickets… I have submitted over 20 help tickets over the last 10 years, because I really don't know what I'm doing. In every instance the Sure Support team has answered promptly (in words that I can understand) and solved every one of my issues. They are fantastic!!

Operator 88 was patient and made… Operator 88 was patient and made excellent suggestions. My problem was solved. Promote that person!

Rock solid host / domain services, excellent support over many years I've used ICDSoft / SureSupport for over 15 years with rock solid results throughout. I and my many clients depend on this hosting service and I'd recommend them to most any designer or user. Support is a particularly high point. Service is only text via a form (no phone) but is always immediate and very helpful. They're always ready to help me solve issues or step into fix when I can't in a moment's notice. Sounds like I'm gushing, but this is my real world experience over many years with many clients using their hosting services. They're dependable and fast for lightweight shared hosting or un/managed VPS hosting.

Unbelievably amazing tech support for… Unbelievably amazing tech support for clueless tech people like me. I had to get something verified (I honestly couldn't even tell you the problem, that's how confusing it all is to me). And I told them the issue, they responded within about 10 minutes, told me what to do, but offered to assist me with doing it if I felt uncomfortable. Of course, I said yes, please help! Then they worked their magic on their and, and then sent explicit instructions on what I needed to do, step by step. It worked, it was perfect, and they have always helped me in this way. It's really hard to find this level of support, so I highly recommend!