Dimitar 'mitchell' Ivanov
BGI have been using ICDSoft.com for my… I have been using ICDSoft.com for my hosting needs for more than 10 years now, and I have had an outstanding experience with their services. Their support team truly deserves a 5-star rating for their efficiency and effectiveness. Every time I've reached out with a question or an issue, their response has been incredibly quick, with support tickets being closed within minutes. This level of responsiveness is unparalleled and greatly appreciated. Additionally, their control panel is user-friendly, making it easy to manage my website without any hassle. The intuitive design and layout of the control panel mean that I can quickly find and use whatever feature I need, whether it's for managing domains, setting up email accounts, or accessing site statistics. It is often updated with new features, which is greatly appreciated. Overall, I highly recommend ICDSoft.com to anyone looking for reliable, user-friendly hosting services backed by an exceptional support team. Their commitment to customer satisfaction is evident in every interaction, and their hosting platform has been a crucial part of my site's success.
CHill
GBRock solid host / domain services, excellent support over many years I've used ICDSoft / SureSupport for over 15 years with rock solid results throughout. I and my many clients depend on this hosting service and I'd recommend them to most any designer or user. Support is a particularly high point. Service is only text via a form (no phone) but is always immediate and very helpful. They're always ready to help me solve issues or step into fix when I can't in a moment's notice. Sounds like I'm gushing, but this is my real world experience over many years with many clients using their hosting services. They're dependable and fast for lightweight shared hosting or un/managed VPS hosting.
Lance NYC
GBI can't say enough good things I can't say enough good things about my 11 years of experience with ICDsoft and the SureSupport team. I'm a capable but non-technical users and do all my own website management. I'd be lost without the near-real-time hand-holding I get from SureSupport. I'm confident when making upgrades or revisions on the site because I know that support will always be there if / when I have questions. As far as I know, I've never experienced any downtime on the website's server. My site is responsive and looks great. Does well in SEO. I would never in a million years consider any other host. Thank you ICD and SureSupport!
John Chicago
GBOperator 88 was patient and made… Operator 88 was patient and made excellent suggestions. My problem was solved. Promote that person!
Thomas
INSuper Responsive and Helpful Quick and helpful support who go over and above to help solve issues. They are always ready to help when I've faced issues, including third-party code issues which ICDSOFT support helped debug and let me know the exact issue which the developer had to fix.