
Libby Saylor
GBUnbelievably amazing tech support for… Unbelievably amazing tech support for clueless tech people like me. I had to get something verified (I honestly couldn't even tell you the problem, that's how confusing it all is to me). And I told them the issue, they responded within about 10 minutes, told me what to do, but offered to assist me with doing it if I felt uncomfortable. Of course, I said yes, please help! Then they worked their magic on their and, and then sent explicit instructions on what I needed to do, step by step. It worked, it was perfect, and they have always helped me in this way. It's really hard to find this level of support, so I highly recommend!

CHill
GBRock solid host / domain services, excellent support over many years I've used ICDSoft / SureSupport for over 15 years with rock solid results throughout. I and my many clients depend on this hosting service and I'd recommend them to most any designer or user. Support is a particularly high point. Service is only text via a form (no phone) but is always immediate and very helpful. They're always ready to help me solve issues or step into fix when I can't in a moment's notice. Sounds like I'm gushing, but this is my real world experience over many years with many clients using their hosting services. They're dependable and fast for lightweight shared hosting or un/managed VPS hosting.

Frank Lorem
CAExcellent, would recommend to anyone for hosting Wordpress sites and more Excellent hosting service, prices are very reasonable and the tech/account support has always been quick to answer and reliable. I've been with them since 2015, never been disappointed.

Henry Penas
GBI have submitted over 20 help tickets… I have submitted over 20 help tickets over the last 10 years, because I really don't know what I'm doing. In every instance the Sure Support team has answered promptly (in words that I can understand) and solved every one of my issues. They are fantastic!!

Mark Ralev
BGHappy with ICD since 2004 🙌 We (Ralev.com) have been using ICD since 2004 and couldn't be happier. ICD's support is superb, and the provided services are an excellent fit for small and mid-sized web projects (even small platforms). We've built multiple web pages and web solutions through the years (incl. eComm solutions), relying on their hosting & domain services. I love that the company strives to improve constantly - for example - the easy-to-install free SSL feature is a refreshing and beneficial update! Margarit (Mark) Ralev, Founder Ralev.com