First time customer First time customer, very pleased with product and customer service. I was looking for a large kitchen mat, and found exactly what I needed and at a better price than Amazon or any other website I checked. Product arrived quickly. I had a small issue that I contacted customer service about, and they personally and promptly handled the issue. Very pleased, will shop here again.

Installing new inserts in an old mat I was working with a mat that is probably 35 years old that needed new inserts. The Mad Matter helped me through the process of picking out new inserts, removing and installing the new inserts, installing the pop rivets, and singeing the ends. It is a thing of beauty! Thank you, Gary, for all your help!

Customer service is great! I ordered several mats and carpet tiles, but I received two different patterns when I opened the tiles. I called customer service, and Casey was very helpful! She was very nice and concerned about the situation, and she handled very quickly. She sent out 2 cases of the correct tiles on a Friday, and I got the correct order at the beggining of the week. Thank you!

We appreciated all of our many… We appreciated all of our many questions being answered without delay. The rug met all of our expectations and we are happy to recommend. Sondra Lemser CityGate Atlanta Church

Great quality. I purchased a 4'x6' indoor waterhog mat. The quality is great. The mat does not slip or slide on my hardwood floor. (This was a problem with other mats from other companies.) I was hoping for custom sizes in 5' widths, but all mats were in 2' increments.