Customer service is great! I ordered several mats and carpet tiles, but I received two different patterns when I opened the tiles. I called customer service, and Casey was very helpful! She was very nice and concerned about the situation, and she handled very quickly. She sent out 2 cases of the correct tiles on a Friday, and I got the correct order at the beggining of the week. Thank you!

We appreciated all of our many… We appreciated all of our many questions being answered without delay. The rug met all of our expectations and we are happy to recommend. Sondra Lemser CityGate Atlanta Church

Overall really pleased with the mat(s)… Overall really pleased with the mat(s) we selected. Very easy process working with Ben and the crew to get this for our location. Pricing was better than anyone around in addition to the great quality.

First time customer First time customer, very pleased with product and customer service. I was looking for a large kitchen mat, and found exactly what I needed and at a better price than Amazon or any other website I checked. Product arrived quickly. I had a small issue that I contacted customer service about, and they personally and promptly handled the issue. Very pleased, will shop here again.

Mad Matter is a great company to do business with! Over the past several months I purchased 3 runners for my home. The first 2 were perfect for the locations they are in. The third one had lumps in the middle. I contacted Ben and Casey, both customer reps at Mad Matter. Ben asked that I send pictures of the mat. Casey had determined that the mat didn't cool enough after production and being rolled for shipping. With in several days, They had sent me a replacement which is perfect. I appreciate that they stand behind their product. I would highly recommend the company and their products.