Order was never received Order was never received. The website link you provide is broke and email invalid. Buyers beware!!

Wish there was a lower ranking Wish there was a lower ranking Never received the product and no way to contact the company.

Fraud I placed my order November 9th. I still have not received my order. I tried to email the company and apparently the company has closed. I checked the website, it is no longer there.

Twice - never rcv’d my order August 2023, I placed an order for 2 feltcaves, but never received them. Thankfully I ordered through PayPal and after several unsuccessful attempts to recover my money directly from feltcave, PayPal refunded me. I was hoping (naively) that it was just a fluke, so on October 29, 2023, I placed another order directly with my credit card unfortunately. The item has never shipped, and any attempts to contact them via email results in bounce back messages. I’ve even reached out on Instagram direct messages and on their posts. I was willing to give them a second shot because they had a decent trust pilot score and I know a lot of cat owners who have purchased before. Now I’m going to have to go through the hassle of calling my credit card company to dispute the charge. I would not recommend buying anything from them.

Speedy delivery and beautifully made Speedy delivery and beautifully made. Our kitten loved cuddling inside it for the first few weeks. Is ignoring it now which is the only reason for the 4 rating.