Essential Foods Direct

1004 S Mt Olive St Ste A #3022, 72761, Siloam Springs, United States
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3.85
Based on 20 Reviews

5

50.00%

4

15.00%

3

15.00%

2

10.00%

1

10.00%
About Essential Foods Direct

Welcome to Essential Foods Direct, your trusted frozen prepackaged meat delivery service. Enjoy 100% All-Natural American Steak, Chicken, and Pork. Our product is unlike the rest and delivered directly to your doorstep.

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MP
GB

Good meat, but not guaranteed a good fresh delivery Horrible and disgusting! The order came in a thawed and melted box with most of the meat warm. The dry ice was all melted and wet the interior of the box. Some packages leaked and there was blood inside the box. Due to my cancer I cannot risk getting sick off spoiled meat. So the whole order went to waste. I tried contacting business. All emails and calls were unanswered. As of today 11/06/23- the company just now reached out over 2 weeks later and I emailed the hello@essentialfoods email. UPDATE: As of 11/14/23- After obtaining the corrected email address from the company, they sent us a box of a similar order. We appreciate them trying to correct the problem, but the dry ice again arrived completely melted. However, this time most of the items were still frozen. The meats that we did keep and tried were good.

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Regan
GB

High-Quality Meat High-Quality Meat! I got my first box delivered last week! The first think I noticed is none of the products have any additives and are All-Natural. So far I’ve tried the chicken and filets, they are amazing quality! My friend tried the pork chops and said they are better than any restaurant. Definitely recommend.

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MJ
GB

The communication was not so great The communication was not so great. I placed an order and wasn't informed beforehand that it was delayed due to inclement weather.

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Ronnie Toole
GB

Damaged to sealed packaging and meat just thrown into shipping box My package was delivered with no dry ice in the box. I had multiple sealed packages that were tore open and beef hotdogs were cut in half. Only the hamburger were in a carton the rest of my meat was just thrown into the shipping box. I was giving them a 1 star review. However after contacting customer service I am changing my rating to 4 stars because they agreed to ship me another order. They were very quick to rectify the issue with my order. I am happy with the response I received.

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ToddInVA
GB

Thawed items in box When I received this order, I had to sign for it at my front door. When I opened it, the dry ice had dissipated and the burgers and filet mignons were warm and I had to toss them. I would not have used UPS for shipping as there are a number of handoffs in non-refrigerated trucks. FedEx Next Day would have prevented this.

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