Han
USPackage Came Quick, Meat is Delicious We received our package quickly and all of the meat was fully frozen. I realize this was a large sale event and was very thankful in the care taken to ensure our package arrived swiftly. The meat is so delicious, we are excited to get our next order!
Rosemary
USthe packaged meat was delivered… the packaged meat was delivered unfrozen and messy. However, the meat received is very good quality. Please improve delivery method, perhaps in a Styrofoam cooler.
customer
USI was grateful to Essential Foods I was grateful to Essential Foods. The first order came packaged loosely and UPS delayed the order. When it arrived the ice had melted and the meat wasn’t eatable. I reached out to them and they immediately refunded the entire order, even the shipping and replaced the entire order. The second package arrived and it was double boxed with ice inside and out. The meat was frozen solid. Very pleased that the second time came out the right way and that they made good on the deal. Thank you !
Joseph Gaffney
USI didn't know when the package arrived I didn't know when the package arrived, so I believe it sat on my steps for a day and the product is spoiled
Ronnie Toole
USDamaged to sealed packaging and meat just thrown into shipping box My package was delivered with no dry ice in the box. I had multiple sealed packages that were tore open and beef hotdogs were cut in half. Only the hamburger were in a carton the rest of my meat was just thrown into the shipping box. I was giving them a 1 star review. However after contacting customer service I am changing my rating to 4 stars because they agreed to ship me another order. They were very quick to rectify the issue with my order. I am happy with the response I received.