Nan
GBGood delivery of tasteless dumplings Ordered the trio of seafood dumplings as well as lobster items. Everything arrived in good condition and were immediately place in our freezer. For my husband's birthday, I prepared 2 of each for us, according to the directions. They looked good - but not enough meat (mostly filler) in the crab and lobster dumplings to tell one from the other. Also didn't like the flaky wrapper - the shrimp had a proper Asian dumpling around it and a bit more flavor. All together very disappointing. Had seen it on Facebook and left comments on someone else's post about a similar reaction. Your company left a reply to PM them with phone or email address (which i did) but have not had a message, only ads and request to rate the other items. So you looked good on FB but I won't be ordering anything again.
myra fields
GBUneditable stone crab I ordered 2 pounds of large stone crab claws, shrimp and 4 frozen crab cakes. I took the Box straight from the deliver's hand and put it in the refrigerator but was a little skeptical because it already smelled fishy. the next day when I went to eat the product only 3 of the 10 stone crab claws were edible The rest were just mush when you cracked it and they had a very fishy odor because I was entertaining I threw the smelly mushy ones away I did eat 3 even though the meat was not as firm as what I'd had in restaurants before. the next day after my party I emailed the company and they asked for pictures of the product I'd already thrown it in the trash because of the smell. Just want people to know if they want something done about a product that was not satisfactory don't throw it away and take a picture. Also the crab cakes and shrimp were excellent, so I don't know what the problem was with the stone crab, almost like it was over cooked or left in water too long.
Steven Roddy
GBGreat Company! Not one who leaves reviews but made an exception this time. We have ordered from most of the large and smaller meat and seafood specialty online stores. Allfeshseafood.com is above and beyond in customer service. I chatted with someone about a discrepancy between an offer I received in an email that was not the same as what the web site showed. I was told it was being forwarded to a supervisor to review. Later that evening, Saturday evening, I received an email from one of the owners. I replied after placing an order and got a reply the next day stating he was taking care of the order. I received a phone call Wednesday evening from another one of the owners stating there was an issue with one of the items and left me his personal cell phone number to follow up. Package arrived Friday morning well insulted and all items accounted for. We have tried 3 of the 4 items we purchased and all were great. From our experience, you cannot go wrong ordering from them. The owners are hands on and committed to the business.
Vada D.
GBGreat experience! I've placed a couple of orders now and everything has been delivered in perfect condition. I've tried the King Crab legs, a whole frozen lobster, lobster rolls, lobster meat and lobster stew. All delicious!
Donald L
GBGave a 2 stars review on their web..but… Gave a 2 stars review on their web..but they removed it. WOW ! NOW 0 STAR. For all seafoods lovers out there..., Not impressive at all with their freshness. Shrimp dumplings are tasteless. Chef used million of black peppers is not a real Chef ! No wonder it is cheap compared to Maine and Alaska.