Nan
GBGood delivery of tasteless dumplings Ordered the trio of seafood dumplings as well as lobster items. Everything arrived in good condition and were immediately place in our freezer. For my husband's birthday, I prepared 2 of each for us, according to the directions. They looked good - but not enough meat (mostly filler) in the crab and lobster dumplings to tell one from the other. Also didn't like the flaky wrapper - the shrimp had a proper Asian dumpling around it and a bit more flavor. All together very disappointing. Had seen it on Facebook and left comments on someone else's post about a similar reaction. Your company left a reply to PM them with phone or email address (which i did) but have not had a message, only ads and request to rate the other items. So you looked good on FB but I won't be ordering anything again.
Steven Roddy
GBGreat Company! Not one who leaves reviews but made an exception this time. We have ordered from most of the large and smaller meat and seafood specialty online stores. Allfeshseafood.com is above and beyond in customer service. I chatted with someone about a discrepancy between an offer I received in an email that was not the same as what the web site showed. I was told it was being forwarded to a supervisor to review. Later that evening, Saturday evening, I received an email from one of the owners. I replied after placing an order and got a reply the next day stating he was taking care of the order. I received a phone call Wednesday evening from another one of the owners stating there was an issue with one of the items and left me his personal cell phone number to follow up. Package arrived Friday morning well insulted and all items accounted for. We have tried 3 of the 4 items we purchased and all were great. From our experience, you cannot go wrong ordering from them. The owners are hands on and committed to the business.
mike koneval
GBReceived my order of seafood dumplings… Received my order of seafood dumplings today. Overnighted & packed in dry ice, it showed up fresh. Got the shrimp, crab & lobster dumplings. Cooked the lobster dumplings tonight & they were fabulous! Plenty of lobster in the little dumplings as opposed to just filler. Good tasting dumpling sauce that accompanied it as well. Very happy with the purchase and the 1st tasting. Here’s a tip, don’t use too much water if you’re going to pan cook them. Mine started to fall apart before I added the oil to fry & crisp them. It’s all a learning process, but delicious even still!
Darla Reasner
GBGreat communication and prompt… Great communication and prompt service. Would try again was a little dissapoint that the meat wasn't sweeter. Over all a positive experience. D
David
GBI gave this company a chance se… I gave this company a chance because they corrected the issues. I was even told by chef Adam the next time I order to mention his name and they would take. re of me, but when I ordered yesterday they claimed the site was down and could not place the order. Found out they removed me from the customer list and refuse to to sell to me. Save your money and go elsewhere