Arrived late and completely thawed out I placed two orders. The first one with the crab legs and crab claws came on time and were still frozen. The second order, which was my main order for a birthday dinner came a day late, and when I opened it, I could smell the seafood, and it was a warm smell. The lobster tails were thawed out along with the crab meat. My heart sunk, because seafood is not cheap. I threw everything away, because is was barely cold and the ice pack was half thawed out as well. This is such a disappointment for me. I don't think I will ever order seafood this way again

Great Company! Not one who leaves reviews but made an exception this time. We have ordered from most of the large and smaller meat and seafood specialty online stores. Allfeshseafood.com is above and beyond in customer service. I chatted with someone about a discrepancy between an offer I received in an email that was not the same as what the web site showed. I was told it was being forwarded to a supervisor to review. Later that evening, Saturday evening, I received an email from one of the owners. I replied after placing an order and got a reply the next day stating he was taking care of the order. I received a phone call Wednesday evening from another one of the owners stating there was an issue with one of the items and left me his personal cell phone number to follow up. Package arrived Friday morning well insulted and all items accounted for. We have tried 3 of the 4 items we purchased and all were great. From our experience, you cannot go wrong ordering from them. The owners are hands on and committed to the business.

Received my order of seafood dumplings… Received my order of seafood dumplings today. Overnighted & packed in dry ice, it showed up fresh. Got the shrimp, crab & lobster dumplings. Cooked the lobster dumplings tonight & they were fabulous! Plenty of lobster in the little dumplings as opposed to just filler. Good tasting dumpling sauce that accompanied it as well. Very happy with the purchase and the 1st tasting. Here’s a tip, don’t use too much water if you’re going to pan cook them. Mine started to fall apart before I added the oil to fry & crisp them. It’s all a learning process, but delicious even still!

Great communication and prompt… Great communication and prompt service. Would try again was a little dissapoint that the meat wasn't sweeter. Over all a positive experience. D

Loved the lobster. The hangar steak not so much! Loved the lobster. No issues. The hangar steak was less than stellar. Small, round and useless to me. The dogs did not complain when I cooked it up for them. No response from owner. Deleted my review on their website.