Arrived late and completely thawed out I placed two orders. The first one with the crab legs and crab claws came on time and were still frozen. The second order, which was my main order for a birthday dinner came a day late, and when I opened it, I could smell the seafood, and it was a warm smell. The lobster tails were thawed out along with the crab meat. My heart sunk, because seafood is not cheap. I threw everything away, because is was barely cold and the ice pack was half thawed out as well. This is such a disappointment for me. I don't think I will ever order seafood this way again

Uneditable stone crab I ordered 2 pounds of large stone crab claws, shrimp and 4 frozen crab cakes. I took the Box straight from the deliver's hand and put it in the refrigerator but was a little skeptical because it already smelled fishy. the next day when I went to eat the product only 3 of the 10 stone crab claws were edible The rest were just mush when you cracked it and they had a very fishy odor because I was entertaining I threw the smelly mushy ones away I did eat 3 even though the meat was not as firm as what I'd had in restaurants before. the next day after my party I emailed the company and they asked for pictures of the product I'd already thrown it in the trash because of the smell. Just want people to know if they want something done about a product that was not satisfactory don't throw it away and take a picture. Also the crab cakes and shrimp were excellent, so I don't know what the problem was with the stone crab, almost like it was over cooked or left in water too long.

Great Company! Not one who leaves reviews but made an exception this time. We have ordered from most of the large and smaller meat and seafood specialty online stores. Allfeshseafood.com is above and beyond in customer service. I chatted with someone about a discrepancy between an offer I received in an email that was not the same as what the web site showed. I was told it was being forwarded to a supervisor to review. Later that evening, Saturday evening, I received an email from one of the owners. I replied after placing an order and got a reply the next day stating he was taking care of the order. I received a phone call Wednesday evening from another one of the owners stating there was an issue with one of the items and left me his personal cell phone number to follow up. Package arrived Friday morning well insulted and all items accounted for. We have tried 3 of the 4 items we purchased and all were great. From our experience, you cannot go wrong ordering from them. The owners are hands on and committed to the business.

I see the bad reviews I see the bad reviews They make no sense As a business owner I am blown away wi the items!! I am a foodie Lobster Roll kit is amazing The chicken tenders are to die for at any price The jumbo shrimp are amazing and their cocktail sauce is crazy good. Just the correct bite😎😎

I gave this company a chance se… I gave this company a chance because they corrected the issues. I was even told by chef Adam the next time I order to mention his name and they would take. re of me, but when I ordered yesterday they claimed the site was down and could not place the order. Found out they removed me from the customer list and refuse to to sell to me. Save your money and go elsewhere