Great communication and prompt… Great communication and prompt service. Would try again was a little dissapoint that the meat wasn't sweeter. Over all a positive experience. D

Great Company! Not one who leaves reviews but made an exception this time. We have ordered from most of the large and smaller meat and seafood specialty online stores. Allfeshseafood.com is above and beyond in customer service. I chatted with someone about a discrepancy between an offer I received in an email that was not the same as what the web site showed. I was told it was being forwarded to a supervisor to review. Later that evening, Saturday evening, I received an email from one of the owners. I replied after placing an order and got a reply the next day stating he was taking care of the order. I received a phone call Wednesday evening from another one of the owners stating there was an issue with one of the items and left me his personal cell phone number to follow up. Package arrived Friday morning well insulted and all items accounted for. We have tried 3 of the 4 items we purchased and all were great. From our experience, you cannot go wrong ordering from them. The owners are hands on and committed to the business.

Arrived late and completely thawed out I placed two orders. The first one with the crab legs and crab claws came on time and were still frozen. The second order, which was my main order for a birthday dinner came a day late, and when I opened it, I could smell the seafood, and it was a warm smell. The lobster tails were thawed out along with the crab meat. My heart sunk, because seafood is not cheap. I threw everything away, because is was barely cold and the ice pack was half thawed out as well. This is such a disappointment for me. I don't think I will ever order seafood this way again

I was a bit concerned because… I was a bit concerned because I was stuck at my office most the day and did not get home until about four hours after the items arrived on my porch. We’ve had some crazy hot days here in Los Angeles, and 3600 miles away from NY, so I feared the worst. But your packaging was perfect the dry ice was still functional and even the ice packs were still super solid so you guys came through beautifully on this order. Best of all, I had my family over for barbecue and we had the lobster rolls, as a delicious appetizer, and Chef Adam’s recipe was terrific and everyone was super impressed with the buttered Italian rolls. The Lobster rolls were "off the hook good". I'm not much of a cook, but the instructions were spot on, and everything worked out beautifully. I especially liked that the Spice Blend that was included, on the side, and could be applied to taste. The Clarified Chive Butter added, at the last moment, made me look like I really knew what I was doing with my family and friends. Thanks AllFreshSeafood for helping me create an amazing experience for my family and friends.

Good delivery of tasteless dumplings Ordered the trio of seafood dumplings as well as lobster items. Everything arrived in good condition and were immediately place in our freezer. For my husband's birthday, I prepared 2 of each for us, according to the directions. They looked good - but not enough meat (mostly filler) in the crab and lobster dumplings to tell one from the other. Also didn't like the flaky wrapper - the shrimp had a proper Asian dumpling around it and a bit more flavor. All together very disappointing. Had seen it on Facebook and left comments on someone else's post about a similar reaction. Your company left a reply to PM them with phone or email address (which i did) but have not had a message, only ads and request to rate the other items. So you looked good on FB but I won't be ordering anything again.