Great product, great customer service Package was shipped out almost immediately. Product was packaged very well but still broke during shipping. I was very disappointed because I really liked the bong, it was very thick glass. I emailed them pictures of the broken product and they sent another one out immediately- like, within an hour or 2 of my email. I received that one very quickly and was again very pleased with the quality of the product. Highly recommended.

Great little product Great little product. Shipped super well wrapped, even though the box arrived partially crushed (due to USPS handling) the glass piece inside was in perfect condition. Pipe itself is smaller than anticipated but still just what I needed; simple and easy to clean.

Really great painless customer service My bee bubbler came with a crack on the dripping honey, but I contacted customer service and Steve got Empire to send me a new piece really quickly since they were out of stock. Awesome customer service from this shop, wasn't sure which site to go with originally for my bee piece but I'm glad I chose these guys.

Great customer support and product Original order came in with a defective piece. Customer Support was very kind to replace my order free of charge. The new piece now works like a charm!

I looked at alot of sites before… I looked at alot of sites before placing my order through this company. The quality looked good and the prices are more than competitive, some places wanted twice the price for something not as nice. The shipping was faster than anticipated and properly packaged. Definitely a company worth giving your business to, they seem to really care about customer service and even reached out to ensure that I received my delivery and that it was everything I had been expecting. Great job guys!