My whole experience was smooth and exceeded expectations. Timely order taken, shipped and delivered on time. Order was complete and quality packaged. Was able to track the package the entire time. Good website, easy to find product, some good reviews, great descriptions of products, no issue with checkout or payment, and the chat/customer service was pretty quick to respond and active, that was nice.

Very good seller Very good seller. helped redo the order. and delivery is very fast. Thank you.

great shopping experience great shopping experience. found everything i was looking for. smooth checkout. good prices on most items. some items i ended up purchasing elsewhere due to cost difference. i feel like some items need price review done.

Got to choose my color! So I had ordered a bowl a few months back and I accidentally received a different color scheme than what was in the picture. (Obviously whatever color is in the thumbnail, I know won't be identical to the one I received, but if I order a black bowl I don't expect a yellow one) So I sent an email to the support handle of the hookah lab. Double checking that it was going to be at least the same two colors that said were in stock and they actually sent me a picture showing me what they had in stock and I got to choose! Super happy with the communication, shipping and service with this supplier. I've been ordering for the last 6 months and I won't be stopping anytime soon.

Good service Good service, good products Got troubles with usps free delivery, recommend to take a paid one