My whole experience was smooth and exceeded expectations. Timely order taken, shipped and delivered on time. Order was complete and quality packaged. Was able to track the package the entire time. Good website, easy to find product, some good reviews, great descriptions of products, no issue with checkout or payment, and the chat/customer service was pretty quick to respond and active, that was nice.

They seem to be reliable and… They seem to be reliable and trustworthy. I got exactly what I ordered within a reasonable time .

You can depend on Great service.... fast and reliable

Very disappointed with the quality. The items looked much better in the advertised photo than the actual products that I received. They were cheaply done and they look very low quality. I wasn’t expecting to receive such a lot quality product considering the price I paid.

Website is trustworthy and… Website is trustworthy and professional. Ordering was simple and safe. Delivery was on time and priced fairly. No hidden additional fees and my discount code was honored. Excellent first order experience from The Hookah Lab.