Perfection, again. Package arrived earlier than expected. Extra points for inserting materials to make sure nothing was broken during the shipping process. I will keep buying from these guys they know what they're doing.

Special Recommendations From France !!! I would like to thank Icon Hookah for their profesionalism because I’m a french customer and I received very quickly my command. What’s more I found rare quality products !!! As we say at home, Merci.

My package was stolen and needed help from customer service My package was stolen after my community mailbox was vandalized. I reached out to Icon Hookah customer service via chat/toll-free number/email trying to gather information on how to go about claiming with USPS and needing some information. No response from chat or toll-free number and the response via email was without answering or providing information needed. Terrible experience.

Great customer service Great customer service. I placed an order for a soft smoke hookah that had a chip on the glass when it arrived. I send them an email with the picture and they immediately send me a replacement no questions asked. Highly recommend buying from them.

Will shop here again and again Have always had a great experience with this company. Delivery times are quick, prices are fair, no extra tax or fees than others I have seen.