Disappointed and underwhelmed Disappointed and underwhelmed. I was expecting more based on the advertisement. I use the Mighty and Crafty, and so my standards may be too lofty.

Authentic products that last ! I first looked for the product at other companies, but Atmos was the only company I could find the jump mouthpiece at. It was important to me to get the exact product I needed.

THE ABSOLUTELY WORST CUSTOMER SERVICE!!! I ordered a Studio Rig back in October 2023. When I received my order, the Titanium Nail Chamber didn't work. I emailed them 5 times and called 3 times...all with no response. After 4 months I received a text from Atmosrx.com telling me they wouldn't replace the Titanium Nail Chamber but would give me 25% off if I buy another one. I told them I just wanted a replacement. Since then it has been 3 weeks and there once again is no response. I have contacted the BBB since.

Best customer service Best customer service I've seen in recent years. I had an inquiry and it was answered in less than an hour. Unheard of these days. Excellent service, would recommend 10/10 .

I'll keep coming back. I've bought products from Atmos for years, and never been disappointed. Quality products with reasonable prices and shipping time is always great. I'll keep coming back.