Packaging and Tracking Review I think it's a great product, but more attention to the packaging and shipping/tracking would have enhanced my total experience. It would be nice if the packaging were environmentally-sustainable and custom-fitted to secure the products through the delivery process. I received a bubble-wrap mailer with loose pieces in plastic bags and small boxes with no idea how to assemble. I was able to find guide online and there may have been a card with a QR code on it, but it was confusing. Also I wasn't sure when the package would arrive. It would have been nice to have an email once the item was delivered. I think I even received an email to review the product before I had received it. I really have no complaints, but want to provide accurate feedback.

I had a very satisfying experience with… I had a very satisfying experience with one of your products in the past. Your website has improved a lot and is very user-friendly. The online review and purchase experience is great. Thank you for giving me the opportunity to share this review.

Very, very poor customer service Very, very poor customer service. I placed an order and did not receive a confirmation email. I sent two emails to customer service and never got a response. At this point I feel like my order didn’t go through. Taking necessary action. Beware…

Left a message Left a message, received called me back within 24 hours. Calling in regards to missing mouth piece from a previous order. I had placed another order for additional accessories, which she noted. Missing mouth piece will be included with that order.

Past results ARE a guarantee of future performances I’ve purchased from Atmos in the past and wasn’t disappointed in the least. Since then, I had backed off of vaping for a couple of years due to school, jobs, etc. but after an incidental (and partially accidental) bumper summer crop, figured it was time to try again! The timing of the holiday specials certainly did not dissuade me from my new prerogative! Using the site is easy and flawless, just the way I remember and though I haven’t received the package yet, I don’t have a single doubt that what I’ve ordered will be nothing less than what is described and expected. Atmos is certainly still one of the industry leaders in terms of quality, variety, value, and I foresee this trend to continue in the years to come!