Left a message Left a message, received called me back within 24 hours. Calling in regards to missing mouth piece from a previous order. I had placed another order for additional accessories, which she noted. Missing mouth piece will be included with that order.

Best customer service Best customer service I've seen in recent years. I had an inquiry and it was answered in less than an hour. Unheard of these days. Excellent service, would recommend 10/10 .

Very, very poor customer service Very, very poor customer service. I placed an order and did not receive a confirmation email. I sent two emails to customer service and never got a response. At this point I feel like my order didn’t go through. Taking necessary action. Beware…

I bought this to vape dry herb I bought this to vape dry herb, but it doesn't get hot enough to burn/smoke the herb. I tried it at the highest setting of 450 and it's not working.

Ordered tips for my jumps Ordered tips for my jumps, love the jump but your tips suck, have gone through multiple tips over the years but the jumps are still working good