The battery would not charge The battery would not charge. Found instructions to clean it and still didn't work. Sent email to Atmos for help and haven't heard back yet. They got back to me and resolved the issue satisfactorily.

Packaging and Tracking Review I think it's a great product, but more attention to the packaging and shipping/tracking would have enhanced my total experience. It would be nice if the packaging were environmentally-sustainable and custom-fitted to secure the products through the delivery process. I received a bubble-wrap mailer with loose pieces in plastic bags and small boxes with no idea how to assemble. I was able to find guide online and there may have been a card with a QR code on it, but it was confusing. Also I wasn't sure when the package would arrive. It would have been nice to have an email once the item was delivered. I think I even received an email to review the product before I had received it. I really have no complaints, but want to provide accurate feedback.

Past results ARE a guarantee of future performances I’ve purchased from Atmos in the past and wasn’t disappointed in the least. Since then, I had backed off of vaping for a couple of years due to school, jobs, etc. but after an incidental (and partially accidental) bumper summer crop, figured it was time to try again! The timing of the holiday specials certainly did not dissuade me from my new prerogative! Using the site is easy and flawless, just the way I remember and though I haven’t received the package yet, I don’t have a single doubt that what I’ve ordered will be nothing less than what is described and expected. Atmos is certainly still one of the industry leaders in terms of quality, variety, value, and I foresee this trend to continue in the years to come!

Authentic products that last ! I first looked for the product at other companies, but Atmos was the only company I could find the jump mouthpiece at. It was important to me to get the exact product I needed.

Very, very poor customer service Very, very poor customer service. I placed an order and did not receive a confirmation email. I sent two emails to customer service and never got a response. At this point I feel like my order didn’t go through. Taking necessary action. Beware…