Ordered tips for my jumps Ordered tips for my jumps, love the jump but your tips suck, have gone through multiple tips over the years but the jumps are still working good

Very, very poor customer service Very, very poor customer service. I placed an order and did not receive a confirmation email. I sent two emails to customer service and never got a response. At this point I feel like my order didn’t go through. Taking necessary action. Beware…

The battery would not charge The battery would not charge. Found instructions to clean it and still didn't work. Sent email to Atmos for help and haven't heard back yet. They got back to me and resolved the issue satisfactorily.

Disappointed and underwhelmed Disappointed and underwhelmed. I was expecting more based on the advertisement. I use the Mighty and Crafty, and so my standards may be too lofty.

Packaging and Tracking Review I think it's a great product, but more attention to the packaging and shipping/tracking would have enhanced my total experience. It would be nice if the packaging were environmentally-sustainable and custom-fitted to secure the products through the delivery process. I received a bubble-wrap mailer with loose pieces in plastic bags and small boxes with no idea how to assemble. I was able to find guide online and there may have been a card with a QR code on it, but it was confusing. Also I wasn't sure when the package would arrive. It would have been nice to have an email once the item was delivered. I think I even received an email to review the product before I had received it. I really have no complaints, but want to provide accurate feedback.