Left a message Left a message, received called me back within 24 hours. Calling in regards to missing mouth piece from a previous order. I had placed another order for additional accessories, which she noted. Missing mouth piece will be included with that order.

The battery would not charge The battery would not charge. Found instructions to clean it and still didn't work. Sent email to Atmos for help and haven't heard back yet. They got back to me and resolved the issue satisfactorily.

Best customer service Best customer service I've seen in recent years. I had an inquiry and it was answered in less than an hour. Unheard of these days. Excellent service, would recommend 10/10 .

Past results ARE a guarantee of future performances I’ve purchased from Atmos in the past and wasn’t disappointed in the least. Since then, I had backed off of vaping for a couple of years due to school, jobs, etc. but after an incidental (and partially accidental) bumper summer crop, figured it was time to try again! The timing of the holiday specials certainly did not dissuade me from my new prerogative! Using the site is easy and flawless, just the way I remember and though I haven’t received the package yet, I don’t have a single doubt that what I’ve ordered will be nothing less than what is described and expected. Atmos is certainly still one of the industry leaders in terms of quality, variety, value, and I foresee this trend to continue in the years to come!

THE ABSOLUTELY WORST CUSTOMER SERVICE!!! I ordered a Studio Rig back in October 2023. When I received my order, the Titanium Nail Chamber didn't work. I emailed them 5 times and called 3 times...all with no response. After 4 months I received a text from Atmosrx.com telling me they wouldn't replace the Titanium Nail Chamber but would give me 25% off if I buy another one. I told them I just wanted a replacement. Since then it has been 3 weeks and there once again is no response. I have contacted the BBB since.