LOTR Gandalf Pipe and Storage Box I placed my order for my LOTR Gandalf hashpipe and Genesis Storage Box 4 days ago and it still says "Processing" even though free shipping in U.S. is 3-4 business days. I've reached out to customer service twice and no response yet. Will post edits and updates here for order #W572761 Edit: Somebody from fulfillment must've failed to update the shipment info because both items I ordered were delivered by USPS and my carrier failed to scan the packages correctly. Extenuating circumstances aside, I can tell Dankstop is trying to improve their systems and customer service, but are still falling short in a lot of areas. I recommend doing extensive research on whatever products you wanna order and then order them elsewhere. Condition of my items were flawless.

order #W574862 order #W574862 I don't know what's going on.They told me it was shipped and then when I looked online.The order was completely different with one of your logo wrongs which I did not order 8plus my name was changed in my address.What's going on?If you don't fix this i'm gonna report you. *update I did get it today but The buggy website where it showed me a different email and a different order wasn't explained. Also pay thirty dolls for the route which didn't even work. Over all I'm a give it a 3 stars

Is My Order Even Coming?? Wish I would've checked the reviews before dropping $500 with this bogus company. My order is unfulfilled and is apparently stuck "processing." Customer Service says it shipped, but can't tell me by what method, when it was sent, when it would be received, or anything! Best to try another company for a big purchase!

Love the piece but absolutely no… Love the piece but absolutely no information for tracking/shipping and only one piece came in the mail?? Missing other part of my order... however we do love this piece so much so worth the purchase overall just would like to be more informed considering this was a present I ordered ahead of time

I ordered over a month ago I ordered over a month ago, have tried reaching out via email, the chatbox, and calling and have not reached anyone. It still says my order has not even shipped. Order:#W570260 Edit: The rig finally came! took way longer than promised but at least i got it. The rig itself is pretty nice :)