The experience overall seems seamless… The experience overall seemed seamless but I should have come over here to give me a heads up first that I’m just hoping my order will come on time because as a disabled vet it would really help me out. My order number is W574799. I was told it would get here from the 22-25 but so far hasn’t even shipped out yet. I know it has two days to get here but on your webpage says all orders get shipped out by 2pm same day. Well it’s past that already and no updates. Hopefully we won’t be experiencing the same as the other customers but I’ll update this as soon as I get my order.

I ordered over a month ago I ordered over a month ago, have tried reaching out via email, the chatbox, and calling and have not reached anyone. It still says my order has not even shipped. Order:#W570260 Edit: The rig finally came! took way longer than promised but at least i got it. The rig itself is pretty nice :)

I ordered a puff co plus 4 days ago and… I ordered a puff co plus 4 days ago and it hasn’t even shipped, sent multiple emails and messages and none of them have been responded to. I wish I never bought anything here.

LOTR Gandalf Pipe and Storage Box I placed my order for my LOTR Gandalf hashpipe and Genesis Storage Box 4 days ago and it still says "Processing" even though free shipping in U.S. is 3-4 business days. I've reached out to customer service twice and no response yet. Will post edits and updates here for order #W572761 Edit: Somebody from fulfillment must've failed to update the shipment info because both items I ordered were delivered by USPS and my carrier failed to scan the packages correctly. Extenuating circumstances aside, I can tell Dankstop is trying to improve their systems and customer service, but are still falling short in a lot of areas. I recommend doing extensive research on whatever products you wanna order and then order them elsewhere. Condition of my items were flawless.

Ordered 2/24/24 and card was charged… Ordered 2/24/24 and card was charged immediately. No conformation email from company. I finally received an email from Route that does not have any projected delivery date. I have written three emails so far with zero responses. No customer service whatsoever! Update, order arrived 2/4/24 without shipping notification. The company really needs to update their shipping process!