At first bad. But second chance they were cool Disapointed to say the least ,I had ordered a 4" stem and a 12" milky teal dopezilla bong, neither of which are in the box that was delivered. Instead there's a 6" stem that doesn't fit anything I own. Update Dank stop sold out of my original order. But after about a week of silence I get a email from their customer support and they’d like to send me another beautiful piece after waiting to hear my approval. Well I got it and it’s a beauty. So two thumbs up for dank stop and there customer support team!

Love the piece but absolutely no… Love the piece but absolutely no information for tracking/shipping and only one piece came in the mail?? Missing other part of my order... however we do love this piece so much so worth the purchase overall just would like to be more informed considering this was a present I ordered ahead of time

No order support No order support. Part of my order was cancelled by them, same order wrong part was sent. Emailed and had zero response from the company. Probably will have to charge back for my undelivered rececler

Horrible Tried placing an order on Sunday, but the website wasn’t working. Then, a while later, my card is charged twice and I get 2 order confirmations. I immediately send a message to them, and have not heard back. The estimated delivery date is February 12-16th, yet I haven’t heard anything or even gotten any email about shipping. Tried the 24/7 live support, but that’s a joke as well. Doesn’t work.

Order #W570375 Order #W570375 I ordered on March 7th. I have requested information twice through the chat box and through email. I was told my order would be brought to management to see what is going on with it. I never a response. The website states orders will be processed and shipped by 3 days It has now been 2 weeks. I understand having issues with a new system but communication is needed.