Zero Updates Whatsoever, but pretty good quality I placed an order over a week ago that guaranteed the package would process within 3-5 business days. It has been over a week and I have received no updates whatsoever. I have emailed, called, and tried contacting through their website, and received nothing back. I don't mean to be rude, but could you please provide the services you said you were going to provide? This is the only place I've actually seen Dankstop reply to customers, so I hope they'll help me. Order number is #W572994 Edit: I have received my package but some of the things said here still stand. I was given 3-5 business days as a guarantee, and was given no updates or tracking despite offering it. Despite all of that though, it's a pretty good quality product.

Is My Order Even Coming?? Wish I would've checked the reviews before dropping $500 with this bogus company. My order is unfulfilled and is apparently stuck "processing." Customer Service says it shipped, but can't tell me by what method, when it was sent, when it would be received, or anything! Best to try another company for a big purchase!

Order #W570375 Order #W570375 I ordered on March 7th. I have requested information twice through the chat box and through email. I was told my order would be brought to management to see what is going on with it. I never a response. The website states orders will be processed and shipped by 3 days It has now been 2 weeks. I understand having issues with a new system but communication is needed.

At first bad. But second chance they were cool Disapointed to say the least ,I had ordered a 4" stem and a 12" milky teal dopezilla bong, neither of which are in the box that was delivered. Instead there's a 6" stem that doesn't fit anything I own. Update Dank stop sold out of my original order. But after about a week of silence I get a email from their customer support and they’d like to send me another beautiful piece after waiting to hear my approval. Well I got it and it’s a beauty. So two thumbs up for dank stop and there customer support team!

Shouldn't offer order tracking I am ridiculously frustrated. They lie about how long it takes to ship, they guaranteed me within three days. They do NOT have a working chat, they do NOT have phone service, and they do NOT answer emails. It has been multiple days of emails and calls and at this point I want to talk to the BBB. They have absolutely no support and follow through on none of their promises. Will update. (565989) Order number, #W573200. Guys, they really should just not offer order tracking. Arrived in a week. Apologize for flipping out! Wanted to make sure I got money's worth. Thank you guys for your response and prompt shipping. Packed well.