I ordered a puff co plus 4 days ago and… I ordered a puff co plus 4 days ago and it hasn’t even shipped, sent multiple emails and messages and none of them have been responded to. I wish I never bought anything here.

Order #W570375 Order #W570375 I ordered on March 7th. I have requested information twice through the chat box and through email. I was told my order would be brought to management to see what is going on with it. I never a response. The website states orders will be processed and shipped by 3 days It has now been 2 weeks. I understand having issues with a new system but communication is needed.

At first bad. But second chance they were cool Disapointed to say the least ,I had ordered a 4" stem and a 12" milky teal dopezilla bong, neither of which are in the box that was delivered. Instead there's a 6" stem that doesn't fit anything I own. Update Dank stop sold out of my original order. But after about a week of silence I get a email from their customer support and they’d like to send me another beautiful piece after waiting to hear my approval. Well I got it and it’s a beauty. So two thumbs up for dank stop and there customer support team!

I ordered a dab rig a week ago I ordered a dab rig a week ago. Tomorrow (Friday) is my wife's birthday and according to everything I read on the site, I would have the order within that time. Now here it is the day before her birthday and the item hasn't even shipped out yet. If you guys have horrible shipping, then state it on the site instead of saying you will have it in 3-4 days. Now I have to take the loss on the cash spent and go locally to a glass shop which is outrageous on the prices.... Thanks you guys, I'm sure it will be a birthday she won't forget

Love the piece but absolutely no… Love the piece but absolutely no information for tracking/shipping and only one piece came in the mail?? Missing other part of my order... however we do love this piece so much so worth the purchase overall just would like to be more informed considering this was a present I ordered ahead of time