Received my first incorrect order .. Received my first incorrect order with the several years I’ve been with VapeMarkdown. Sent them an email regarding this issue and received a call within the next hour from them to address the issue and provide solution. Great customer service, prompt response to issues and I honestly did not consider mine a huge issue for a first one after so many years

Great effort A- The prices are highly competitive to many other sites. Makes for a discount when making a large order. I have experienced some issues with quality and functionality of product. It's been around <15% of items but it seriously depends on the brands themselves, so find the right brands. They work hard to resolve legitimate issues, in total they have resolved all but one $8 coil misship, but I've spent thousands.

Best customer service ever! I had an issue with my order and contacted customer service via their website. The next day, I was contacted by Steve, who apologized and graciously corrected the situation. I am overwhelmed with the service he provided. I just naturally was expecting a fight but he listened and offered a solution. Thank you!

Good place to shop Had a prior bad experience with faulty vapes and avoided for a long time. Decided to give them another shot and they did very well order came quickly and they even called to let me know they were out of an item I ordered and let me select a different item. So far no issues with the pens but I also didn't order anymore kangvape 5000. I will continue to use this company as my go to.

The only place that I buy from The only place that I buy from, highly recommend Vapemarkdown! My orders are always shipped out within a day, two at the most. I've ordered several orders and only had one problem and it was taken care of immediately! All the way around have nothing but a great experience with them and do recommend them!