Amazing Customer Service! I placed an order on their website, but what I bought was unfortunately out of stock. From that point on, however, I received some of the best customer service ever. They were very quick to reply through email, and worked really hard to get me a replacement for what I initially ordered. So what started as a rocky start ended with fantastic customer service and a product I really love. Awesome company! I highly recommend them and will be buying from them again for sure.

THE DISCOUNT ISN'T WORTH IT! THE DISCOUNT ISN'T WORTH IT! The Puffco Peak Pro I ordered online arrived defective. The battery doesn't fully charge and lasts only a few heating cycles. Portable Hookahs doesn't return used devices. Thankfully Puffco warranty covers malfunctioning products. Have to ship my Peak Pro to Puffco and wait for diagnostics evaluation. Before I can get it replaced. Takes weeks. Worst purchase experience.

Best prices & quick shipping! Besides being the best price on the market for the Storz & Bickel Classic Volcano Vaporizer, they ship super quick, as well. BONUS: My cat is thrilled with the multiple large pieces of brown shipping paper that came in the package. They're his favorite, and he spends hours jumping and sliding around on them. =^.,.^= Many thanks!

Excellent Customer Service Overall, I had a very positive experience. There were a few issues with my order but communication and support were top notch and everything was resolved quickly. They contacted me when a problem cropped up (the item I ordered was out of stock) and we found a different style as a replacement. Then, when my order arrived, a few things were missing. Again they responded promptly to my email and immediately corrected the issue. In fact, they went above and beyond what I expected to make it right. Fast shipping. I will definitely shop here again.

Phil went above and beyond making sure… Phil went above and beyond making sure my order was taken care of. I’ve run into multiple issues with my banking providers, and the pros at portable hookahs made it one of the easiest transactions, even with my lack of options. Will absolutely be a return customer for any vapor needs!!