Robert S.
GBNOT ONE, BUT TWO GREAT PURCHASES... I rarely leave reviews so with that being said, I give Phil's customer service a 10 Star review. His customer service is the best I've ever witnessed. Timely responses via text and via email from Portable Hookahs help line email, which may have also been Phil too. Delivery faster than expected and deep discounts compared to the "Other Place". If you love cheaper pricing along with top notch customer service, spend your money here. I cannot thank Phil and his team enough. I will continue to buy here and make sure I give referrals. I actually bought a Truva Mini for my 26 year old son's birthday and bought myself a GPen Elite II. We couldn't be happier. Thank you so much Phil and team. YOU ROCK BRO. -Robert S. Harrisburg, PA
Alex
GBWONDERFUL Original product out of stock and was immediately told through various means of contact to give a call. Upon the call, was told product would be upgraded to a similar product for free. Arrived in two days (one before expected shipping). Had a few issues upon arrival and you guys reached out to the company and took care of it. Very satisfied! 5 starts across the board
kaya123456
GBI kept ordering products from different… I kept ordering products from different companies over and over again until I came across Portable Hookas. I’ve never encountered such great costumer service. They answered tens of my questions, helped me to pick the device for my specific needs. I must have called at least 4 times with different questions and every time they were patient and very informative. Not only I got 3 products that I’m very happy with, but now my friends and family are loyal customers as well. Highly recommend!
Mark Nierle
GBAmazing Customer Service! I placed an order on their website, but what I bought was unfortunately out of stock. From that point on, however, I received some of the best customer service ever. They were very quick to reply through email, and worked really hard to get me a replacement for what I initially ordered. So what started as a rocky start ended with fantastic customer service and a product I really love. Awesome company! I highly recommend them and will be buying from them again for sure.
Denice W
GBAmazing service! Hi Everyone, Just wanted to say thank you for such a good experience with my on line order. From the very first step and throughout the shipping and receiving process, you all have handled everything with perfect professionalism and without a single problem. I’m actually in awe of how well the process went. Serious congratulations to you all. You’re doing everything right and I appreciate that so much. Cheers and thanks, Denice