Website was a little difficult to… Website was a little difficult to maneuver; but with customer support - she was great! Love the products!

Empty package was shipped Received the package, but all that was inside was an invoice and a flyer. No product. How do you ship an empty package?

I have been a PetScy customer for… I have been a PetScy customer for years. I purchased extra itch relief on one of your sales, So I called to put a hold on my account for 3 months. I was told that you couldn't do that, I'd just have to discontinue my subscription. I did discontinue, as instructed. Now, I have resubscribed and I get emails, inviting me to come back. If I'll come back, I'll get 20% off for life. I did resubscribe but I am not getting the 20% off. I received an email asking me to send the email that told me I'd get 20% off for life, which I did, but still haven't received the 20% off. I do use Itch Relief for my Bichon, and have been pleased. But, I feel all the emails to "come back" means that you don't know that I am a customer, and haven't honored the 20% for life.

Product does as advertised Product does as advertised. Used it for 3 years. My 135 mixed breed has wonderful skin and coat which I attribute to this product. It would be nice to have a discount occasionally for us long time customers

I`d give minus STARS ,but,you don`t seem to… I`d give minus ,but,you don`t seem to think it`s needed.You say you can cancel at ANY time not only is it not true it seems every tim I`d order something, you would automatically put it to subscription.I live on a Fixed income,and you have cost me Bank Insufficient Fund Fees,and you say you`ll charge $20.00 for returns over $80.00.I will be returning this order AS SOON AS IT ARRIVES,and you will have Lost at Least One of your Customers,Because of your policies.