I have been a PetScy customer for… I have been a PetScy customer for years. I purchased extra itch relief on one of your sales, So I called to put a hold on my account for 3 months. I was told that you couldn't do that, I'd just have to discontinue my subscription. I did discontinue, as instructed. Now, I have resubscribed and I get emails, inviting me to come back. If I'll come back, I'll get 20% off for life. I did resubscribe but I am not getting the 20% off. I received an email asking me to send the email that told me I'd get 20% off for life, which I did, but still haven't received the 20% off. I do use Itch Relief for my Bichon, and have been pleased. But, I feel all the emails to "come back" means that you don't know that I am a customer, and haven't honored the 20% for life.

Good Great service. But the method of payment fails and you imput a new method of payment the system does not work properly to expedite the order.

Your products are excellent Your products are excellent. My dog is very picky about what he eats but your chews he just loves. He gets 1/2 of an itch relief chew in the morning and 1/2 of a joint relief chew at suppertime and won't eat anything until he has his chew. They are helping as he is scratching very little and, although he has not been on the joint chews very long he is walking better. We will continue on these.

great except if you want to return anything the service was always on time and product always what we ordered. BUT trying to get a refund is like pulling teeth three weeks ago or longer asked for a refund on a product our dog didnt need to take anymore and have yet to hear anything from them

Product does as advertised Product does as advertised. Used it for 3 years. My 135 mixed breed has wonderful skin and coat which I attribute to this product. It would be nice to have a discount occasionally for us long time customers