First order with the company was good First order with the company was good, however this second time around has been really bad. I put in an order Friday (8/28). On Monday (8/31) I contacted customer services to see the status and they notified me it was already sent to the fulfillment center to be shipped. Now it's the end of the day on Tuesday (9/1) and nothing has happened since. I live on the East coast and Samurai Blaze operates very close to me. Now on Monday, I ordered some ejuice from a company all the way out in California and they have already shipped it out to me today! Not sure what the problem is with this companies shipping logistics. All other companies I've tried, and i've tried ALOT, have shipped the product out within 1-2 days of ordering. I'm coming up on five days since ordering and nothing has happened! (Edit) Gave them back the other 3 stars due to the prompt reply from customer service. I'm glad they actively read trustpilot reviews and work with the customers to fix the issue!

FIVE STAR COMPANY Everything from the customer service to the variety of products offered as well as my purchase experience has been absolutely amazing! I have been enjoying my BAPE710 very much and super thankful to Samurai Blaze for the outstanding service I was provided with. Definitely recommend this company for any of your alternative vape needs! Five stars for sure!

Just ordered replacement glass and it’s… Just ordered replacement glass and it’s is good quality I have a few pipes and other goods everything they make has been really good for me

Grav makes the best Sherlock glass… Grav makes the best Sherlock glass pipes around and Sumaria Blaze has the best deals in town. Ships fast and they are very considerate. Thanks Sumaria

Communication and shipping time both… Communication and shipping time both great! Thanks for the good service.