Just received my rig and unfortunately… Just received my rig and unfortunately the mouthpiece had a small piece broken off of it. I emailed Samurai Blaze about it and within fifteen minutes had a reply saying they would send another one out tomorrow. That's awesome! Great customer service!

Fantastic Company This is a legitimate company with very good business practices. Bryce has been phenomenal. I was accidentally sent the wrong item. I contacted support and Bryce responded in less than 30 minutes. In less than an hour he had the correct item already on the way. Received the correct item within 48 hours. Top notch customer service. They even have a rewards program which you never really see from a company in this category. By all means, give Samurai Blaze a shot if you haven’t already!

Not really worth it The pictures are mildly misleading. The mouth piece is HUGE, the nail is tiny! So tiny I melted the silicon trying to heat it up. I also was led to believe in the initial transaction on the site that my custom fees were included in the total. Nope. While they do list an accurate price, and make it look included, you actually have to log into the shippers website and pay it separately which caused a 3 day delay because I was unaware. It is a silicone bong, was the right colour, but for the price I have to go pay for a proper nail I wouldn't have bothered. Definitely not worth the $200 total price tag and a week and a half waiting

I'm thrilled with my experience! I'm thrilled with my experience! There was a small miscommunication with my original order but Bryce more than made up for it. Thank you, Bryce and the rest of the Samurai Blaze team for the great customer service.

Bryce from Samurai Blaze was able to… Bryce from Samurai Blaze was able to help in getting a great pipe for me, the shipment came fast and the quality of the pipe was great. Some of the intricate designs on the pipe are a little brittle but it looks great. Only thing from being 5 stars was the availability of some items. Tried to purchase some other products but a lot was out of stock so the online website needs to be a little better with showing current inventory.