I ordered to vape juices on Thursday… I ordered to vape juices on Thursday paid 1st class delivery and it'd now Sunday still not arrived I only live hour n 2o mins away so no excuse just laziness

Top service from Mark Top service from Mark. What I ordered was out of stock, so he contacted me with some suitable alternatives. It’s good to see that an independent shop has an online site. Bit baffled by these other reviews!!

Endura T18E Starter kit by Innokin FAKE???? I bought this to replace a 3 year old similar Innoken ecig. My old ecig had a short battery life due to 3 years of use. This new ecig had a battery life of about 3 hours. The freefluid gave me a bad cough. I decided to quit ecigging and am now onto lozenges to quit nicotine. Nicotine causes distension of the Aorta leading to a big internal bleed and quick death. I threw the likely fake counterfiet battery unit in the recycling. Sent my old ecig plus 2 x tanks to a smoker needing to stop.

Good honest independent shop I’ve had the pleasure of visiting the store and ordering online. Great service instore with good honest service. And when ordering online I always receive orders timely. This time when the eliquid I ordered wasn’t in stock the manager communicated well and even sent me extra stock as an apology for it being late. A++ will shop again.

VERY DISAPPOINTING PLEASE STAY AWAY !! My product (innokin t18 ii) have stopped working after couple of weeks. I emailed them twice about the issue, no response. I phoned them many times, no answer. It’s very sad to see people doing business only to rob people. At the very least they should have decent customer service. Shame on you vapourmate for outright robbing people ! I will be taking this further with ombudsman and others, don’t be surprised if your business gets shutdown !!!