Excellent CS Excelent customer sercive a bit slow on the shipping but relaiable.

Fast shipping. Good CS Item shipped quickly but sadly was broken in transit. That day I got a refund since one part was not available but they offered me a discount on that part. My one issue is that I do not wan Mile High Glass Pipes showing up on my bank statement. I prefer a little more discretion.

Failure To Ship...Refund Demanded I bought a glass water pipe on sunday 3/14/2021 and paid for priority mail shipping and it has still not been received by USPS...Label created but Item yet to come in...I've emailed multiple times asking about the status and have heard nothing in return. Its now Friday 3/19/2021...i want my money back now!

I’m not sure if this is a legit site or… I’m not sure if this is a legit site or not but here is my experience. Last Wednesday morning I ordered an item. At 10:15pm Thursday I received an email saying my item was oversold and they could give me a gift card or a full refund. I replied back the next morning at 6am (which was New Year’s Day, but being retail figured they would be open). No response. Saturday I found a customer service number through their Facebook. When I called it no one answered, but what was odd was there were 3 options (wholesale, online orders, customer service), all 3 of them at the end of the ringing said this voicemail has not been set up. At this point I feel I have been had. I asked for a refund,l via email , they only refunded me the amount for the item, not the cost of shipping. When I reached back out to them again, they said they already purchased a first class package and couldn’t refund me( on an item they were unable to fulfill). All of these things make this site seem very sketchy, I’m now having to dispute this with my credit card company.

I've been using mhgp for a few year's… I've been using mhgp for a few year's now, and you guys always have good quality pipes and pretty great prices. From personal use to gifts for friends, I'd hands down pick mhgp for any occation!