Shipping issues have been fixed! Great service I previously left a review about slow shipping, but they have since worked out the issues with that it seems. Shipping has been very fast the last couple times I ordered - only took about 2-3 days to receive my order each time. The shipping is a bit on the pricey side ($14), but they almost always have a 25%+ promo that can mostly negate that cost. Their prices are also very reasonable and competitive. I used to buy the same vape juice locally for $20+ a bottle, but on their site it costs $9.99 regularly, so they seem to at least be mindful of the shipping cost and mark their product down accordingly so that it balances out (at least on the stuff I order/YMMV).

Huge improvement with customer service!! Oct 4th 2022 Reached out to customer support and received a response that wasn't canned in just a few hours! Every day there's been communication about replacing items from my order that they're currently out of and they even swap items that they recommended because I didn't have time to look on the website got a confirmation that a package is on its way. I'm glad they've made changes and fixed the issues they had a year ago. Also nice that they didn't just say screw all the customers that were wronged Breazy replies with this 3.5 months after I posted my original review "Reply from Breazy Aug 12, 2022 Hello Matthew, We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect. Team Breazy" A canned response to keep their reply to neg review % up. What a joke. I haven't received any type of communication under this "New Management"

Separate shipping I like the fact that you offer a starter kit except for a fact that the advertisement was a bit misleading. I was under the impression that when I received it all I would have to do is open it, charge it then use it. My kit didn’t have the liquid with it which meant that I had to pay a separate shipping charge to get some.

Never fulfilling order I ordered something over the thanksgiving weekend, expecting there would be some delay in receiving the order, but they have been sitting on my orders for a whole week. When I emailed their customer support team, (because they weren't answering their phone support and hangs up on you without an option for you to wait on the line) they just told me that it was being delayed because they are busy. So I asked to cancel my order and they say that once the order is placed, you can't cancel the order. So I asked them that if the order even isn't processed, why can't they just cancel it, to which they replied it's their policy and that it will get to me soon and not to worry, and added that they won't be responding to my email anymore. Wow, how professional. He did agree that the shipping I chose was 3-5 business days shipping, but I guess that's after they finally figure out how to ship the order which they haven't been able to for 5 business days already. I am intrigued by how it takes longer to leave the warehouse than to travel across the country.

Top Vape Website I think Breazy is the best website for my vape materials, but my favorite flavors are usually out of stock. This seems to be endemic across the industry. Thank you for trying.