Incredibly rude customer service Incredibly rude staff. I have no issue with the return policy, BUT, trying to get a straight non-snarky answer out of them is just not possible. I DO NOT RECOMMEND THIS COMPANY AT ALL

Really great vape Really great vape. The mouthpiece gets a bit warm after three consecutive sessions. Only comes with one mouthpiece which kinda sucks but maybe I'm just being greedy lol. You will not be disappointed.

This little guy is awesome This little guy is awesome! I found only packing half full with a light tap down works great and I get ripped. Best part is the smell, virtually non existence. Only reason not 5 stars is battery life and price. You can pick up spare batteries and charges, but for 200 this should last longer. But for no smell almost worth a few extra dollars. Definitely worth it if smell is an issue.

Was OK until it Broke I liked the Magnum 2 until it stopped working roughly 2 years after I purchased it. I took EXCELLENT care of the pen, and used it once a day (with a break of 10 months where it wasn't used at all). The battery/charge was always tempermental, but as long as I remembered to bring a charging cable everywhere, this was fine. NOW, the pen won't charge at all, and thus is useless. Since lithium-ion batteries degrade over time, I purchased a new one in case this was the issue; it wasn't. (I also purchased a new charging cable and tried different outlets). After about a year of use, it's a dud.

This is my first vape pen after smoking… This is my first vape pen after smoking for years. I really like the results I get with setting different temps and using different grinds, packs, air flow, etc Only reason I don't give 5 stars is some of the instructions are not clear and I can't find reference with what to do with the oven screen, what is the deal with the half-moon shape and how should it be positioned in the chamber?