I've only had my Magnum3 for a week and… I've only had my Magnum3 for a week and I really enjoy using it. I ordered the bubbler accessory but when I got it there was a small leak. I contacted customer service and they are sending a replacement. The product works well, the customer service is fantastic.

Your business is the best Your business is the best. I ordered a bubbler pipe, knew it would be easier on my lungs than a straight pipe. The packaging was phenomenal. I also got the charger and an x-tra battery. I was having some trouble figuring a few things out so I emailed your help department and they responded right away. You have a quality business, for sure!

Was OK until it Broke I liked the Magnum 2 until it stopped working roughly 2 years after I purchased it. I took EXCELLENT care of the pen, and used it once a day (with a break of 10 months where it wasn't used at all). The battery/charge was always tempermental, but as long as I remembered to bring a charging cable everywhere, this was fine. NOW, the pen won't charge at all, and thus is useless. Since lithium-ion batteries degrade over time, I purchased a new one in case this was the issue; it wasn't. (I also purchased a new charging cable and tried different outlets). After about a year of use, it's a dud.

Repeated customer Repeated customer - I love the products, works really well but lost the chamber filter to my titanic 3. When trying to buy another part I was shocked to see the shipping costs of $50 for a $15 part. I Spoke to the team and was informed that nothing can be done to lower the price of postage and the method of posting could not be changed. I now have a £140 vape which cannot be used as I am not willing to pay $50 for a part which is near enough half the price for another vape. Think carefully before purchasing the product!

Fantastic Pen!!!!! I really wish I bought this sooner! I've been eyeing on the GIG for a VERY long time now and I'm so glad I bought it. The flavor is absolutely amazing and the clouds are mind-blowing for such a small device! The prices are very reasonable as well. I will be a returning PURI5 customer.