Scott was a savior Scott was a savior, out in NY office's... He gave us the true customer service experience that we've come to miss in this country. Not to mention how above and beyond your Puri5 wickless ceramic cartridges are. You can skip an e-rig with this, just load up your Puri5 and say goodbye to mystery gotten wicks and strange metals heating up with your oil, that just doesn't exist here. This is a ceramic bucket, no coils are present that touch the oil. I can finally huff my concentrate with ease knowing it's only product I'm inhaling instead of toxic impurity. Thanks Puri5!

Repeated customer Repeated customer - I love the products, works really well but lost the chamber filter to my titanic 3. When trying to buy another part I was shocked to see the shipping costs of $50 for a $15 part. I Spoke to the team and was informed that nothing can be done to lower the price of postage and the method of posting could not be changed. I now have a £140 vape which cannot be used as I am not willing to pay $50 for a part which is near enough half the price for another vape. Think carefully before purchasing the product!

This product is the most defective… This product is the most defective piece of sh-it I've ever encountered. Mine wouldn't even charge I never got to use it at all. There customer service is even worse than there product they never replied or responded to my inquiry. So I'm disputing the charge with my bank.. fuc em. They are not gonna rip me off and get away with it. One of the buttons is even broken

Pretty much prefect. For me, it was a good experience. Shopping was easy, delivery was fast (about 3 days) even tho I choosed the regular option to save on the final cost. The product and the box were in good conditions and works like I expected. So overall, I have been a happy client for years for the good services and the good products. I never had any issue with PURI5 so that's why I am not giving a 5 stars review since I don't know about after sale services and how it handle situations.

I cant review a product i did not… I cant review a product i did not receive, as after i initially ordered the Magnum 3 But it was Back-Ordered and i did not want to wait so i ended up contacting them back thru email and i was able to change my order, so i ordered 2 GIG Pro Pens, One for myself and One for someone else, and we both really like the GIG Pro, Its quality built, made to last, and the fact that its heating element are not metal coils as it is coil-less, and instead has a ceramic lined bowl, and will not have to be replaced as often as the coiled burners and also tht you arent inhaling any metal from the coils.